Customer Service Representative

2 weeks ago


Dundee, Dundee City, United Kingdom Meraki Talent Ltd Full time £26,000

Meraki Talent Ltd is seeking a skilled Debt and Collections Specialist to join their team. The successful candidate will be responsible for providing exceptional customer service, resolving issues, and agreeing payment plans. They will also analyze and report on customer data, deal with billing and service issues, and have working knowledge from a financial service or banking background.

The ideal candidate will have experience in reporting and analysis, administration, and customer service. They will be able to work in a hybrid working model and have excellent development and progression opportunities.

Key responsibilities include:

  • Providing support to customers by identifying their needs, resolving issues, and agreeing payment plans
  • Analyzing and reporting on customer data
  • Dealing with billing and service issues

Meraki Talent Ltd offers a competitive salary of c.£26,000 and excellent benefits, including free parking and performance-related bonuses.



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