Area Management Position
1 month ago
- Oversee the day-to-day operation of the branches within your area.
- Evaluate employee performance and provide feedback and coaching as required.
- Develop customer relations within your area and communicate with Regional Sales Manager to meet targets.
- Interact with customers on a regular basis via telephone or when visiting the branch to ensure satisfaction and gain useful feedback.
- Regularly interact and hold short daily catch-up sessions with all area management.
- Brief Branch Managers and other employees on current sales goals, promotions, and other relevant information.
- Ensure Branch stock control and audits are completed and to schedules set.
- Manage stock efficiently, including goods in, supplier and customer returns in all branches.
- Monitor and drive telesales efficiency within your area.
- Ensure service levels with parts deliveries are to a satisfactory standard in all branches.
- Resolve customer problems as needed.
- Ensure the planning and authorizing of staff holidays are as per company policy within all branches.
- Report and deal with staffing issues. (All disciplinary issues to be dealt with via HR department)
- Comply with all health and safety requirements.
- Ensure all branches complete daily van checks and resolve defects reported.
- Manage and handle cash efficiently in all branches, adhering to relevant procedures.
- Assist credit control with customer debt (Running over-aged debt report).
- Cooperate with other areas and departments relating to company practices.
- Drive promotional activities from across the area and achieve goals set.
- Adhere to high ethical and professional standards.
- Ensure a high standard of housekeeping within the branches.
- Ensure all company procedures are always adhered to.
- Manage the sales team within your area.
- Identify new business and develop existing business within your area through well-executed sales planning.
- Organize your team to carry out local market research and monitor and report information about competitor activity.
- Achieve growth in line with budget.
- Manage your team of BDMs by measuring them against set business KPIs.
- Responsible for the delivery of sales promotions and marketing material.
- Develop and maintain strong relationships with customers.
- Performance manage your team of BDMs.
- You must be a natural leader, self-driven, and enjoy working as a team to achieve results.
- Have knowledge of the local area and customer base (desired but not essential).
- Demonstrate proven ability to manage and grow direct reports.
- First-class commercial awareness with an ability to leverage reporting data to drive growth and margin.
- Good working knowledge of Microsoft Excel.
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from several major retailers and grocers via the AAG Benefits App.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing, and Financial tools.
- Potential to earn a performance-based bonus, paid monthly.
- Discount on car parts.
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