Technical Help Desk Associate

2 days ago


Gloucester, Gloucestershire, United Kingdom SER Limited Full time
Opportunity for Growth
SER Limited, a forward-thinking company, is seeking an enthusiastic Junior IT Technician to join their growing IT team in Gloucester. With a focus on innovation and collaboration, this role offers a chance to develop your skills and knowledge in a dynamic and supportive environment.

About the Job
The successful candidate will be responsible for serving as the first point of contact for technical issues, providing efficient troubleshooting and resolutions. They will also facilitate seamless IT onboarding and offboarding processes for employees and support staff with hardware, software, and office equipment needs. Additionally, they will maintain IT documentation, including ticket management, user guides, and troubleshooting resources.

Requirements and Benefits
We are looking for a proactive and ambitious individual passionate about technology and learning. The ideal candidate should possess strong communication and interpersonal skills, with fluency in English. Solid IT skills and experience with Windows operating systems, Microsoft Word, Excel, and Outlook are essential. Problem-solving mindset, capable of managing time efficiently and staying calm under pressure, is also necessary. This exciting opportunity comes with a competitive salary of £24,000-£30,000 per annum (dependent on experience) and benefits package that includes 20 days annual leave + 8 bank holidays, birthday leave, and a pension scheme after three months.
  • Help Desk Engineer

    3 days ago


    Gloucester, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS Full time

    Help Desk Engineer Job Details:This Help Desk Engineer role is perfect for someone who enjoys working in a dynamic environment and has a keen interest in technology.About the Role:Respond to client queries and concerns regarding IT issuesInvestigate and resolve technical problems efficientlyEscalate critical issues to senior engineers or third-party...


  • Gloucester, Gloucestershire, United Kingdom CV Screen Ltd Full time

    CV Screen Ltd has an exciting opportunity for a Technical Help Desk Engineer to join our thriving technology company in Gloucester.We are looking for an IT professional who can provide excellent support and resolve technical issues efficiently. The successful candidate will have strong communication skills and be able to work well under...

  • Help Desk Engineer

    3 days ago


    Gloucester, Gloucestershire, United Kingdom DXC Technology Inc. Full time

    Gloucester Help Desk PositionWe are seeking a skilled Desktop Support Engineer to join our team in Gloucester. As a key contributor to our help desk, you will be responsible for providing expert technical support to our customers.Provide high-quality technical support via phone, email, or on-site visits.Develop and maintain strong relationships with...

  • Help Desk Analyst

    6 days ago


    Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    Key ResponsibilitiesAs a Help Desk Analyst, you will be responsible for providing technical assistance to customers via phone, remote sessions, or email, as well as offering guidance and training to help them navigate and utilize the features of their software effectively. You will also troubleshoot and resolve software issues on Windows-based systems,...


  • Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Careers Full time

    We are seeking a skilled Help Desk Technician to join our team at Anderson Recruitment Careers in Quedgeley, Gloucester. This full-time, permanent role comes with a salary of £28,000 - £33,000 per annum.The successful candidate will be responsible for managing technical issues, troubleshooting, and ensuring fast solutions for employees. They will also...


  • Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Careers Full time

    Anderson Recruitment Careers invites applications for a Technology Help Desk Manager position. Located in Quedgeley, Gloucester, this role offers a challenging and rewarding opportunity to join a leading technology company at an exciting time in its history.The successful candidate will be responsible for managing technical issues, troubleshooting, and...

  • Help Desk Specialist

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Park Place Technologies Full time

    At Park Place Technologies, we require an experienced Desktop Support Engineer to provide Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications.Key Responsibilities:First point of contact for the Service Delivery team for internal and external...

  • Front Desk Associate

    9 hours ago


    Gloucester, Gloucestershire, United Kingdom Valor Hospitality Europe Full time

    Role OverviewWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As the first point of contact for guests, you will play a crucial role in setting the tone for their stay.The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure.In this role,...


  • Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    We are looking for a highly skilled Temporary Front Desk Associate to join our team at a busy hotel in Gloucester. This is a fantastic opportunity to gain valuable experience in hotel front office operations and develop your skills in customer service.Job Details:This is a 40-hour week position that requires flexibility to work weekends as needed. The hourly...


  • Gloucester, Gloucestershire, United Kingdom Sanderson Recruitment Plc Full time

    Job Description: We are seeking a Service Desk Technician to join our team at Sanderson Recruitment Plc. As a Service Desk Technician, you will be responsible for providing technical support to clients via phone, email, and on-site visits.You will work closely with our Customer Incident Centre to resolve Incidents/requests, and will also be responsible for...


  • Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    Company Overview: CV-Library is a leading job board in the UK.Salary: £32,500 per annum (based on experience)Job Description:We are looking for an experienced IT Support Specialist to provide technical assistance to our clients and staff members.Required Skills and Qualifications:Proficient in utilizing ticketing systems to manage requests and...


  • Gloucester, Gloucestershire, United Kingdom NHS Full time

    Job Title**Front Desk Associate**About the RoleWe are seeking an experienced and friendly individual to fill a part-time Receptionist/Care Navigator position in our practice. The successful candidate will be responsible for providing exceptional front of house customer service, maintaining the practice appointment system, and performing various...


  • Gloucester, Gloucestershire, United Kingdom Heeton Concept Hotels Full time

    Front Desk Support PositionWe are seeking a skilled and enthusiastic Front Desk Support member to join our team. This role requires someone with excellent communication skills, able to effectively interact with guests and resolve any issues that may arise.


  • Gloucester, Gloucestershire, United Kingdom LGH Hotels Management Limited Full time

    **Hotel Guest Services**We are looking for a dedicated and customer-focused individual to join our hotel team as a Hotel Front Desk Associate. As the primary point of contact for our guests, you will play a vital role in delivering exceptional service and creating a memorable guest experience.Key Responsibilities: Provide exceptional customer service to...


  • Gloucester, Gloucestershire, United Kingdom SER Limited Full time

    Job SummaryWe're seeking a skilled and experienced IT professional to join our team as a Junior IT Technician at SER Limited. The ideal candidate will possess a strong background in IT, excellent communication and interpersonal skills, and a proven ability to work effectively in a fast-paced environment. If you're a motivated and ambitious individual who is...


  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Our CompanyRise Technical Recruitment prides itself on its exceptional service delivery and dedication to client satisfaction.Role HighlightsThis position comes with a competitive salary of approximately £23,000, an early Friday finish, 33 paid holidays, and a pension plan.Key ResponsibilitiesTaking phone calls and interacting with customersReceiving and...

  • Technical Architect

    3 days ago


    Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Job Opportunity:Rise Technical Recruitment is seeking a skilled Technical Architect to join our client's team. As a key member of the design and technical department, you will work on all technical aspects of residential housebuilding projects.About the Role:Work with architects, engineering consultants, and subcontractors to ensure high-quality designs and...


  • Gloucester, Gloucestershire, United Kingdom Clinical Professionals Limited Full time

    Clinical Professionals Limited invites applications from skilled Technical Innovation Associates to join our R&D team as a Design Engineer. In this role, you will contribute to the development of cutting-edge medical devices, driving innovation and growth within our organization.Work collaboratively with cross-functional teams to develop and implement new...


  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    About the Company: Rise Technical Recruitment is a family-run business with an excellent reputation within the Tech and Telecoms industry. We are committed to providing a supportive and exciting work environment for our team members. Job Summary: We are looking for an experienced IT Technician/ IT Support Engineer to join our team at our Gloucester office....


  • Gloucester, Gloucestershire, United Kingdom The Orders of St John Care Trust Full time

    About the Role:We are seeking a skilled Technical IT Support Specialist to join our team in Gloucestershire, supporting our care homes with technical expertise.As part of our IT Service Desk, you will be responsible for resolving calls in the 1st and 2nd line queues, escalating incidents and requests, and ensuring excellent customer experience.You will take...