Help Desk Technician
6 days ago
We're seeking a skilled and experienced IT professional to join our team as a Junior IT Technician at SER Limited. The ideal candidate will possess a strong background in IT, excellent communication and interpersonal skills, and a proven ability to work effectively in a fast-paced environment. If you're a motivated and ambitious individual who is passionate about technology and learning, we'd love to hear from you
Responsibilities
The successful candidate will be responsible for serving as the first point of contact for technical issues, providing efficient troubleshooting and resolutions, facilitating IT onboarding and offboarding processes, supporting staff with hardware, software, and office equipment needs, maintaining IT documentation, and collaborating on projects and tasks as directed by the IT Manager. Additionally, you'll have the opportunity to work on various projects and contribute to the development of our IT department.
Requirements
To be successful in this role, you'll need a solid understanding of IT concepts, excellent communication and interpersonal skills, and a proven ability to work effectively in a fast-paced environment. A degree or equivalent experience in a related field is not required, but it's a plus if you have one. We're open to considering candidates who are eager to learn and grow with our company.
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