Help Desk Technician

3 days ago


Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Careers Full time

We are seeking a skilled Help Desk Technician to join our team at Anderson Recruitment Careers in Quedgeley, Gloucester. This full-time, permanent role comes with a salary of £28,000 - £33,000 per annum.

The successful candidate will be responsible for managing technical issues, troubleshooting, and ensuring fast solutions for employees. They will also oversee the onboarding and offboarding process by facilitating a seamless IT setup for new starters. Additionally, they will provide support with technology issues, hardware upgrades, and office equipment replacement.

This role requires strong problem-solving and communication skills, as well as the ability to maintain accurate IT documentation and track tasks through a ticketing system. The ideal candidate will be able to contribute to smooth daily operations and collaborate with the IT Manager on additional projects.

Key Responsibilities:

  • Manage technical issues and ensure fast solutions
  • Oversee onboarding and offboarding processes
  • Provide support with technology issues and hardware upgrades

About Us:

Anderson Recruitment Careers is a forward-thinking technology company based in Quedgeley, Gloucester. We are committed to providing excellent career opportunities for our employees and contributing to the growth of the local community.


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