Senior Payment Operations Specialist

2 weeks ago

Uxbridge, United Kingdom Parexel Full time
Job Summary

We are seeking a Senior Payment Operations Specialist to join our team at Parexel. This role will support the global Investigator Payment Organization, introducing and leading changes in internal business processes, ensuring standard processes are followed and properly documented.

About the Role

This person will be responsible for supporting the IPO, Site Contract, and Project Management staff to resolve payment inquiries related to process and/or system. The ideal candidate will improve overall efficiency of the Investigator Payment function worldwide by reviewing new and existing processes, making recommendations, and implementing necessary changes.

Key Accountabilities
  • Serves as contact for IPO, Site Contract, and Project Management staff to support payment inquiries related to process and/or system
  • Improves overall efficiency of the Investigator Payment function worldwide by review of new and existing processes, systems, make recommendations and implement the changes where necessary
  • Supports technology changes and improvements, liaison between IT and IPO
  • Implements any changes with sensitivity and minimal disruption
  • Provides support to business operations staff for specific accounting and general finance matters
  • Implementation and maintenance of standard policies & procedures and onboarding training
  • Maintains a strong internal control environment, ensuring SOX compliance
  • Identifies any risks regarding changes and develops a strategy to overcome or address risks if applicable
  • Contributes to short and long-term organizational planning and strategy as a member of the management team
  • Create a system to evaluate the success of any adjustments made within the organization and present any findings
Requirements
  • Able to work independently and manage from a distance
  • Strong IT skills in Microsoft Office Suite, including intermediate to advance excel skills required
  • Dataiku Designer experience desirable due to exposure of multiple systems and report creation for the Team
  • Veeva CTMS systems experience; Medidata experience preferred, but not required
  • ORACLE systems experience desirable but not essential
  • Excellent communication skills (English, both written and verbal) including the ability to communicate effectively across all levels of the organization
  • Excellent interpersonal, verbal and written communication skills
  • Effective presentation and documentation skills
  • Client and customer service-focused approach to work
  • A flexible attitude with respect to work assignments and new learning
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail

The salary range for this position is $120,000 - $150,000 per annum, depending on experience.

About Us

Parexel is a leading global biopharmaceutical services company dedicated to assisting clients in accelerating their development of innovative drugs, medical devices, and biosimilar products. We offer a dynamic work environment, competitive compensation packages, and opportunities for career growth and development.

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