Global Investigator Payment Specialist
2 weeks ago
Unlocking Excellence in Payment Operations
We are seeking a highly skilled Global Investigator Payment Specialist to support our Investigator Payment Organization. This role involves introducing and leading changes in internal business processes, ensuring standard processes are followed and properly documented. As an expert resource, you will identify and implement necessary changes to enable Parexel to perform at its optimum ability, efficiently handling complex datasets and automating manual repetitive tasks.
Key Responsibilities
- Serves as contact for IPO, Site Contract, and Project Management staff to support payment inquiries related to process and/or system.
- Improves overall efficiency of the Investigator Payment function worldwide by reviewing new and existing processes, systems, making recommendations, and implementing the changes where necessary.
- Supports technology changes and improvements, liaising between IT and IPO.
- Implements changes with sensitivity and minimal disruption.
- Provides support to business operations staff for specific accounting and general finance matters.
- Implements and maintains standard policies & procedures and onboarding training.
- Maintains a strong internal control environment, ensuring SOX compliance.
- Identifies any risks regarding changes and develops a strategy to overcome or address risks if applicable.
- Contributes to short and long-term organizational planning and strategy as a member of the management team.
- Creates a system to evaluate the success of any adjustments made within the organization and presents any findings.
- Ad-hoc duties to support the business.
Requirements
- Able to work independently and manage from a distance.
- Strong IT skills in Microsoft Office Suite, including intermediate to advance Excel skills required.
- Dataiku Designer experience desirable due to exposure to multiple systems and report creation for the team.
- Veeva CTMS systems experience; Medidata experience preferred, but not required.
- Oracle systems experience desirable but not essential.
- Excellent communication skills (English, both written and verbal) including the ability to communicate effectively across all levels of the organization.
- Excellent interpersonal, verbal, and written communication skills.
- Effective presentation and documentation skills.
- Client and customer service-focused approach to work.
- A flexible attitude with respect to work assignments and new learning.
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
- Willingness to work in a matrix environment and to value the importance of teamwork.
- Willingness to travel.
Parexel is an Equal Opportunities Employer
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