Business Operations Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Manning Global Full time
Job Description

Manning Global is a leading information technology services and consulting company that offers expert solutions to clients worldwide. We are currently seeking an experienced Salesforce Business Analyst (Service & Sales) to join our team in the UK.

About the Role

This permanent position will be based in London or Milton Keynes, with a salary range of £60,000 - £80,000 per annum. The successful candidate will have a strong background in Sales, Service Cloud, and experience working as a Business Analyst.

The ideal candidate will have at least 8-10 years of experience, including 4+ years in Sales, Service Cloud, and 2+ years in a Business Analyst role. Knowledge of Telco CRM and proficiency in JIRA, Confluence, and Agile methodologies are highly desirable.

A strong understanding of Salesforce Certified requirements and experience in Marketing Cloud, Communication Cloud (Vlocity), and German language skills will be advantageous.

Key Responsibilities
  • Analyze client requirements and propose Standard functionality to business
  • Document User Stories and discuss requirements with Designer & Development teams
  • Provide demos to stakeholders and ensure smooth project implementation
  • Stay up-to-date with industry trends and best practices in Salesforce and related technologies
What We Offer

Manning Global offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Salesforce Business Analyst looking for a new challenge, please apply today



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