Governance Quality Manager
4 weeks ago
We are seeking a highly skilled Governance Quality Manager to join our team at NatWest. As a key member of our quality assurance team, you will be responsible for providing direction and leadership on all quality matters across the platform or domain.
Key Responsibilities:
- Provide strategic direction and leadership on quality matters, including adoption and compliance with testing standards and policies.
- Act as a key contributor in ensuring compliant work packages transition seamlessly from development into live environments.
- Hone your knowledge of quality best practices and collaboration and stakeholder management skills.
What You'll Do:
- Manage test governance as per the bank's defined testing processes and guidelines.
- Contribute towards improving test governance and establishing significant test governance changes.
- Handle internal and external audits related to testing governance and test processes.
- Contribute towards test processes improvement initiatives and establish significant process changes.
Requirements:
- Strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework.
- High levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.
- Experience in test management, quality assurance, and test governance roles.
- Experience in governance of all Quality Assurance (QA) activities, test results, leaked defects, root cause analysis, and identifying areas of improvement.
- A strategic thinker with a proven ability to utilise existing test knowledge and experiences, along with the ability to produce practical solutions and alternatives to testing processes.
- A self-starter and an excellent team player with a strong sense of ownership and commitment to quality.
- Strong communication skills to ensure that QA vision is understood and implemented correctly with key stakeholders.
About Us:
NatWest is a leading financial institution committed to delivering exceptional customer service and quality products. We are seeking a talented Governance Quality Manager to join our team and contribute to our mission of excellence.
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