Governance Quality Manager

3 weeks ago

Northwood, Greater London, United Kingdom NatWest Full time
Job Title: Governance Quality Manager

We are seeking a highly skilled Governance Quality Manager to join our team at NatWest. As a key member of our quality assurance team, you will be responsible for providing direction and leadership on all quality matters across the platform or domain.

Key Responsibilities:

  • Provide strategic direction and leadership on quality matters, including adoption and compliance with testing standards and policies.
  • Act as a key contributor in ensuring compliant work packages transition seamlessly from development into live environments.
  • Hone your knowledge of quality best practices and collaboration and stakeholder management skills.

What You'll Do:

  • Manage test governance as per the bank's defined testing processes and guidelines.
  • Contribute towards improving test governance and establishing significant test governance changes.
  • Handle internal and external audits related to testing governance and test processes.
  • Contribute towards test processes improvement initiatives and establish significant process changes.

Requirements:

  • Strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework.
  • High levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.
  • Experience in test management, quality assurance, and test governance roles.
  • Experience in governance of all Quality Assurance (QA) activities, test results, leaked defects, root cause analysis, and identifying areas of improvement.
  • A strategic thinker with a proven ability to utilise existing test knowledge and experiences, along with the ability to produce practical solutions and alternatives to testing processes.
  • A self-starter and an excellent team player with a strong sense of ownership and commitment to quality.
  • Strong communication skills to ensure that QA vision is understood and implemented correctly with key stakeholders.

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