Care Coordinator
4 weeks ago
About the Role
Helping Hands is seeking a highly skilled Care Coordinator to support our customers and carers within the local community. As a key member of our team, you will be responsible for ensuring that customers receive the highest standards of care and support through effective allocation of staff.
Key Responsibilities
- Support the Branch Care Manager in providing care and support to customers and carers.
- Ensure that customers receive the highest standards of care and support through effective allocation of staff.
- Complete direct observations and supervisions for care teams within the correct timescales.
- Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassess customers to ensure care plans are reflective of customers' needs and condition.
- Actively seek new business opportunities and support the commercial growth of the branch.
- Ensure that the highest levels of customer service are always provided.
About You
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You will also need to have a full UK driving licence and access to your own vehicle.
What's in it for you?
At Helping Hands, we offer a range of benefits, including career progression opportunities, 23 days annual leave, rising to 25 after 2 years of service, and access to our employee assistance programme. We also offer support to complete nationally recognised qualifications and a refer a friend scheme.
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