Care Coordinator

4 weeks ago


Taunton, Somerset, United Kingdom Helping Hands Full time

About the Role:

As a Care Coordinator with Helping Hands, you will play a vital role in supporting our customers and carers within the local community. Your primary responsibility will be to ensure that customers receive the highest standards of care and support through effective allocation of staff.

Key Responsibilities:

  • Support the Branch Care Manager in recruitment, business development, and maintaining carer numbers.
  • Complete direct observations and supervisions for care teams within the correct timescales.
  • Reassess customers to ensure care plans are reflective of their needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure the highest levels of customer service are always provided.

About You:

To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also essential.

What's in it for you?

At Helping Hands, we offer a range of benefits, including career progression opportunities, 23 days annual leave (rising to 25 after 2 years of service), and access to our employee assistance programme. You will also have the opportunity to complete nationally recognised qualifications and be part of a diverse and inclusive workforce.



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