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Director of Service Delivery

2 months ago

London, Greater London, United Kingdom REFUGE Full time
Director of Service Delivery

Refuge is seeking a highly experienced and skilled Director of Service Delivery to join our senior leadership team. As a trusted advisor to the CEO and Board, you will play a key role in shaping the formation, development, and application of policy and strategic decisions relating to Service Delivery.

The successful candidate will have significant experience of leadership in the field of domestic abuse, combined with experience of running a large strategic business unit or department. You will have a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.

As a key member of our leadership team, you will be responsible for providing leadership on all aspects of service delivery and survivor engagement. You will work closely with our CEO and Board to develop and implement policies and strategies that support the delivery of high-quality services to women and children affected by domestic abuse.

We are looking for someone who is passionate about making a difference in the lives of women and children affected by domestic abuse. If you have a strong track record of leadership and a commitment to delivering high-quality services, we would love to hear from you.

Key Responsibilities:

  • Provide leadership on all aspects of service delivery and survivor engagement
  • Develop and implement policies and strategies that support the delivery of high-quality services
  • Work closely with the CEO and Board to shape the formation, development, and application of policy and strategic decisions
  • Lead and direct in crisis situations where there is a risk to the safety of staff and service users

Requirements:

  • Significant experience of leadership in the field of domestic abuse
  • Experience of running a large strategic business unit or department
  • Strong track record of influencing and giving professional advice to senior colleagues
  • Experience of leading and directing in crisis situations