Head of IT Operations
4 days ago
**Job Description:**
Burns Sheehan seeks a Head of IT Operations to lead the charge in enhancing their internal IT services and creating a seamless tech experience for colleagues.
This role requires a strategic mindset with hands-on expertise, focusing on colleague technology, self-service options, and hybrid work support.
As Head of IT Operations, you'll be based in Manchester, working closely with the colleague technology team to implement and optimise solutions that empower employees, ensure efficient operations, and support a collaborative work environment.
Key Responsibilities:
- Drive Innovation: Oversee all workplace technology solutions (e.g., M365, Slack, Google Workspace), driving innovation and improving colleague interactions with tech.
- Lead Helpdesk Operations: Lead a team of 4, focusing on proactive support and evolving helpdesk operations to better serve in-office and remote employees.
- Enhance Collaboration Tools: Ensure meeting spaces and hybrid work technology are efficient and meet evolving workplace needs.
- Streamline Systems: Streamline systems and services used across departments, particularly focusing on enhancing Slack for effective communication.
Benefits:
- Competitive Salary: Up to £100,000 plus bonus.
- Dynamic Environment: Opportunity to work in a rapidly evolving tech setting where your contributions will have a real impact on colleague experience and productivity.
- 3 Days Per Week / Manchester
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