Head of Client Engagement
2 days ago
Clear IT Recruitment is seeking an experienced Head of Client Engagement to lead the Client Liaison team in our Manchester office. This role offers an estimated salary of £70,000 - £85,000 per year, ideal for those looking to take their career to the next level.
Responsibilities:The Head of Client Engagement will be responsible for driving day-to-day post-sale operational engagement and support directly to clients, ensuring a positive client experience and high-quality service. They will also provide input to new business development and review contracts, bids, and tender content.
Additionally, they will own end-to-end client engagement and associated processes, from pre-service commencement to onboarding and throughout the client lifecycle. This role requires strong leadership skills, enabling them to establish a culture of performance and talent development within the team.
- Lead and chair the Client Forum as part of Operations governance framework, anticipating the pipeline of future bids and new clients and monitoring delivery to client expectations.
Clear IT Recruitment is a forward-thinking recruitment agency, dedicated to providing innovative solutions to businesses. Our team is passionate about delivering exceptional service and building lasting relationships with our clients.
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Head of Client Engagement
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Head of Client Engagement and Delivery
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