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Academic Journey Coordinator

2 months ago

London, Greater London, United Kingdom Candela Academy Full time
About Candela Academy

Candela Academy is a leading education company that provides tailored support for secondary school students and parents in the UK. Our mission is to empower students to achieve their full potential through our innovative services.

Job Title: Student Coordinator

We are seeking a highly organised and dedicated Student Coordinator to join our team. As a Student Coordinator, you will play a crucial role in the day-to-day operations of Candela Academy, ensuring the success of each student.

Key Responsibilities:
  • Coordinate and facilitate the academic journey of designated students, working closely with tutors and mentors to ensure seamless support.
  • Act as the primary point of contact for internal and external stakeholders, providing exceptional customer service and communication.
  • Monitor student progress, identifying areas for improvement and implementing effective solutions to support their academic growth.
  • Proactively manage and resolve issues, escalating concerns to the wider team as necessary.
  • Stay up-to-date on the UK education sector, providing valuable insights and recommendations to the team.
Requirements:
  • Bachelor's Degree (or higher) from a UK or US university.
  • Fluency in English, with excellent verbal and written communication skills.
  • Excellent organisational and multitasking abilities, with a strong attention to detail.
  • Ability to work independently and efficiently under pressure, with a customer-oriented mindset.
  • Proficiency in mainstream office software, including Google Workplace and Microsoft Office.
What We Offer:
  • Competitive salary range: £20,000 - £26,000 per annum (plus performance-based bonus).
  • Company-wide sales commission structure.
  • Remote-first work environment, with the option to work from our London office.
  • Flexible working arrangements, with a focus on work-life balance.
  • Training & Development allowance of £500 annually, to support your growth and development.