Hospitality Operations Manager

7 days ago


Edinburgh, Edinburgh, United Kingdom Signature Pub Group Ltd. Full time
Signature Pub Group Ltd.

We are a hospitality business with 20 units across Scotland, committed to delivering exceptional customer experiences. We seek a seasoned Hospitality Operations Manager to spearhead the revitalisation of underperforming venues, driving revenue growth and profitability through strategic planning and leadership.

About the Role

The successful candidate will have a proven track record of turning around sites with great potential but fallen into a cycle of poor performance. With 4-5 years of experience in venue management or a similar role, you will lead the development and implementation of structured plans to improve venue performance, while overseeing daily operations for efficiency and effectiveness.

Key Responsibilities
  • Identify challenges in individual venues and provide fixes to support our business.
  • Develop and implement strategies to drive excellent customer service, revenue growth, and profitability.
  • Oversee maintenance and improvement of venue facilities.
What You'll Get
  • A competitive salary range of £50k-£55k per annum, dependent on experience.
  • Performance-related bonus opportunities.
  • Staff discount ranging from 25% to 40%.
  • Contributory Pension Scheme.
  • Regular team socials.
  • Your birthday off.
  • Life Assurance Cover.

We offer access to our 24/7 Employee Assistance Program and promote a healthy work-life balance.



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