Customer Success Associate

3 weeks ago

London, Greater London, United Kingdom The Opportunity Hub UK Full time
Job Description

At The Opportunity Hub UK, we're on a mission to revolutionise the real estate game with cutting-edge technology. As a Customer Success Associate, you'll be the driving force behind our clients' success, ensuring they experience unparalleled service and support. Your expertise will be the key to unlocking their full potential, and we're looking for someone who shares our passion for innovative technology and making a lasting impact.

Key Responsibilities:

  • Deliver seamless onboarding and ongoing support to our clients, building strong relationships and trust
  • Work closely with our clients to identify and solve problems, delivering value and driving results
  • Utilise your exceptional communication and interpersonal skills to connect with clients on a personal level, understanding their needs and goals

Requirements:

  • A proven track record of success in a customer-facing role, with a strong background in communication and interpersonal skills
  • The ability to build and maintain strong relationships with our clients, understanding and articulating their needs
  • A 2:1 degree (or equivalent) to demonstrate your intellectual prowess

What We Offer:

  • A collaborative and supportive team environment, with coaching and mentoring from experienced professionals
  • The opportunity to make a real impact in the lives of our clients and the real estate sector as a whole
  • A competitive salary of £25,000-£30,000, plus a fantastic bonus scheme
  • A central London office with all the amenities you need to thrive

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