Global Product Research Lead
1 week ago
At International SOS, we're a leading medical and security services company with over 12,000 employees working in 1000 locations worldwide. Our commitment to digital health solutions has made us the market leader in global telehealth services for Fortune 500 companies, NGOs, and governments.
This role is perfect for a results-driven individual who can provide research support through Market Intelligence, Competitive Analysis, Client Needs, and User Personas. By seamlessly integrating research into product development, you'll revolutionize our approach to creating client experiences.
Key Responsibilities:
- Conduct research on onboarding, utilization, and account management practices
- Analyze competitors to understand strengths, weaknesses, market share, and trends
- Conduct market research to inform strategy, identify opportunities, and threats
You'll be responsible for:
- Leading marketing research initiatives and analysis
- Managing competitive strategic product offering research and analysis studies
- Measuring UX and ROI of design experience (Nielsen Norman)
- Managing projects and making decisions across multiple opportunities and priorities
We offer a competitive salary (£60,000 - £80,000 per year), incentive scheme, warm company culture, hybrid working, birthday holiday, and comprehensive benefits package including private pension, private medical insurance, life assurance, and more.
International SOS values flexible working, diversity, and development, creating an inclusive environment where everyone can thrive.
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