Global Incentives and Loyalty Director

1 week ago

London, Greater London, United Kingdom M3 Global Research Full time

About M3 Global Research: A Japanese global leader in the provision of innovative technological and research solutions to the healthcare industry.

The Global Director of Incentives and Loyalty will design, implement, and manage global incentive programs tailored to healthcare professionals and patients participating in our market research panels.

This role will be tasked with developing and implementing a best-in-class loyalty program that enhances member engagement, optimizes program costs, and delivers unique value propositions to healthcare professionals and patients.

  • Monitor program performance metrics and adjust strategies as needed to optimize participant engagement and satisfaction.
  • Provide training and support to internal and external stakeholders involved in implementing incentive programs.
  • Provide the structure, oversight, and direction of multiple projects occurring simultaneously to achieve objectives and manage team priorities.

Key Requirements:

  • Bachelor's degree in Marketing, Business, or a related field.
  • Exceptional project management skills with the ability to manage multiple projects simultaneously.
  • Strong analytical skills with the ability to build financial models, and leverage data-driven insights for decision-making.

Employee Benefits:

  • 25 days annual leave.
  • Participation in a company bonus scheme linked to personal and company performance.
  • Group Life Cover 4x salary.
  • Pension 4%/4% employee/employer contributions.
  • Vitality health.
  • Staff discount scheme.
  • Discounted gym membership.

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