Disability and Welfare Specialist
1 day ago
Citizens Advice Bury & Bolton is a leading provider of legal advice and information, supporting thousands of clients every year. Our service is client-focused and dynamic, with a track record of delivering high-quality advice.
Our communities are facing unprecedented challenges, with many individuals struggling to make ends meet. The post holder will work as part of a well-established team, providing a reliable and effective money advice service across all advice channels and access points utilized by Citizens Advice Bury & Bolton.
Our Money Advice team provides support and empowers clients to manage their finances, maximize income, and assess their best strategies and options to address their debt issues long term.
Key Responsibilities:
- Provide expert advice and guidance to clients on disability and welfare benefits
- Assess clients' financial situations and develop personalized plans to improve their financial well-being
- Work collaboratively with other teams to ensure a seamless service delivery
- Contribute to the development of policies and procedures to improve the service
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A chance to make a real difference in the lives of our clients
About Us:
Citizens Advice Bury & Bolton is a charity that provides free, independent, and confidential advice to people in need. We value diversity, promote equality, and challenge discrimination. We particularly welcome applications from disabled, Black, Asian, and Minority Ethnic (BAME) candidates as these communities are currently under-represented throughout Citizens Advice.
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