Senior Estates Manager

4 weeks ago

London, Greater London, United Kingdom Premier Estates Full time
Job Title: Senior Estates Manager

About the Role:

We are seeking a highly skilled and experienced Senior Estates Manager to join our team at Premier Estates. As a Senior Estates Manager, you will be responsible for the operational management of a portfolio of residential developments, ensuring that all aspects of property management are carried out to the highest standards.

Key Responsibilities:

* Ensure that correspondence, emails, and telephone calls are responded to within the timeframes set out within the Customer Service Charter.
* Liaise with RMC directors, RAs, residents, contractors, and third parties regarding proactive and reactive maintenance, and regarding any other important matters.
* Monitor the performance of regular routine contractors, taking necessary action where contractor efforts are lacking.
* Recognize, log, monitor, and complete insurance claims, liaising with all necessary parties throughout.
* Plan, specify, tender, and oversee cyclical maintenance projects, major repairs, and routine contracts, monitoring through to completion and liaising with all necessary parties throughout.
* Be familiar with and be able to interpret individual leases and transfer agreements, and be able to confidently provide advice accordingly.
* Assist in the audit of service charge accounts at scheme financial year end, ensuring accuracy, and liaising with RMCs, RAs, and clients as required during the approval process.
* Prepare a service charge estimate for each scheme in advance of the financial year start date, allowing time for RMC, RA, and client approval as required.
* Regularly liaise with the Credit Control team in order to understand and instruct in regard to the collection of service charge debt across the portfolio.
* Review, query, and ultimately approve contractor invoices in accordance with company policy, ensuring prompt payment and query resolution.

Requirements:

* Proven experience in property management, preferably in a senior role.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong organizational and time management skills.
* Ability to interpret individual leases and transfer agreements.
* Familiarity with service charge accounts and the audit process.
* Ability to work with contractors and third parties.

What We Offer:

* Competitive salary and benefits package.
* Opportunity to work with a leading property management company.
* Professional development and training opportunities.
* Collaborative and dynamic work environment.

How to Apply:

If you are a motivated and experienced property professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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