Estate Agency Director
2 weeks ago
LOCATION: Home-based - Ideally based in North London
WORKING HOURS: Monday to Friday
SALARY: £43,000 - £45,000 + car allowance.
CONTRACT: Full-time, Permanent
ABOUT PREMIER ESTATES:
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
BENEFITS:
Remote
Day off on your Birthday
Free staff events
Westfield Health cash back plan, with surgery options
25 days holiday, plus the option to buy extra holiday.
To deliver a quality property management service, including administration and maintenance across a portfolio of approximately 30 residential leasehold developments.
- Ensure correspondence, emails, and telephone calls are responded to within the timeframes set out in our published Customer Service Charter.
- Document all Site Inspections on 'Qube' software.
- Monitor the performance of regular routine contractors (e.g. grounds maintenance, communal area cleaners, window cleaners, etc.).
- Liaise with residents and/or contractors regarding repair and maintenance requests.
- Instigate and monitor to completion insurance claims. Liaise with all parties (e.g. residents/contractors/insurance companies) as appropriate.
- Advise regarding breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc.
- Arrange insurance cover in respect of each development in accordance with company policy.
- Arrange audit of the scheme accounts as soon as possible after the year-end.
- Prepare a service charge estimate in advance of each financial year, calculating the service charges required for the forthcoming financial year.
- Monitor actual expenditure on a scheme-by-scheme basis to ensure that budget to actual expenditure is not exceeded and that each scheme remains in good financial order.
- Supervise the authorisation of invoices and the payment of contractors.
- Monitor the collection of service charges and other payments required by the lease. Liaise with the Finance department to instigate arrears procedures in accordance with company policy.
- Undertake other general duties as required from time to time commensurate with the management of residential property in accordance with industry best practice.
- Undertake other general duties as required from time to time to assist in the success of Premier Estates.
WHAT WE REQUIRE:
- Previous property management experience and a passion for providing exceptional quality and service.
- Ability to work independently from home.
- Full UK driving license.
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