Front Desk Ambassador
2 weeks ago
About the Role
We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at The Bird in Bath. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is warm, welcoming, and memorable.
Key Responsibilities
- Provide exceptional guest service and ensure that every interaction is warm, welcoming, and memorable
- Manage the front desk and ensure that all guest arrivals and departures are processed efficiently and effectively
- Take care of the finer details, including check-ins, check-outs, preparing bills, and taking payments
- Show our guests that we care by answering queries and resolving issues in a timely and professional manner
- Show off your knowledge of our hotel and all it has to offer to help our guests and perhaps offer a little upsell too
- Take care of the admin, including phone calls, emails, and computer-based work
What We Offer
As a Front Desk Ambassador at The Bird, you can expect a range of benefits, including:
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- A fun and dynamic work environment with a team of like-minded individuals
- Discounts on food, drink, and accommodation at our properties
- Access to exclusive employee events and activities
How to Apply
If you are a motivated and enthusiastic individual with a passion for delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you
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