Front Desk Ambassador

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom The Bird Full time

About the Role

We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at The Bird in Bath. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is warm, welcoming, and memorable.

Key Responsibilities

  • Provide exceptional guest service and ensure that every interaction is warm, welcoming, and memorable
  • Manage the front desk and ensure that all guest arrivals and departures are processed efficiently and effectively
  • Take care of the finer details, including check-ins, check-outs, preparing bills, and taking payments
  • Show our guests that we care by answering queries and resolving issues in a timely and professional manner
  • Show off your knowledge of our hotel and all it has to offer to help our guests and perhaps offer a little upsell too
  • Take care of the admin, including phone calls, emails, and computer-based work

What We Offer

As a Front Desk Ambassador at The Bird, you can expect a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • A fun and dynamic work environment with a team of like-minded individuals
  • Discounts on food, drink, and accommodation at our properties
  • Access to exclusive employee events and activities

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you



  • Bath, Bath and North East Somerset, United Kingdom Dukes Hotel and The Bird, Bath Full time

    About the RoleWe are seeking a skilled and friendly Front Desk Ambassador to join our team at Dukes Hotel and The Bird, Bath. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service...


  • Bath, Bath and North East Somerset, United Kingdom Dukes Hotel and The Bird, Bath Full time

    Be a Receptionist but most importantly be youAt Dukes Hotel and The Bird, Bath, we want our people to be themselves and that means you. Our hotel is a vibrant and vivacious place to work, with a diverse community of people who encourage each other to remain unconventional. We stand behind being big hearted, respecting each other, our guests and the wider...


  • Bath, Bath and North East Somerset, United Kingdom Dukes Hotel and The Bird, Bath Full time

    Be a Front Desk AmbassadorAt Dukes Hotel and The Bird, Bath, we want our team members to be themselves and thrive in a diverse community. As a Front Desk Ambassador, you'll be the first point of contact for our guests, setting the tone for their stay. Here's what you can expect:Work a variety of weekend and weekday shifts, ensuring our guests receive a warm...


  • Bath, Bath and North East Somerset, United Kingdom Thermae Bath Spa Full time

    The perfect opportunity to join our award-winning day spa, Thermae Bath Spa, has arisen for a Front Desk Ambassador. Located in the heart of Bath, a world heritage city, our spa offers a unique experience for residents and visitors to bathe in Britain's only thermal water Spa.We are seeking a highly motivated and customer-focused individual to support our...


  • Bath, Bath and North East Somerset, United Kingdom The Bird Full time

    About The BirdThe Bird is a vibrant and vivacious boutique hotel in the heart of Bath, offering a unique and imaginative experience for our guests. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesProvide exceptional customer service,...

  • Front Desk Ambassador

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom The Bird Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Receptionist to join our team at The Bird in Bath. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to our guests, responding to their queries and...


  • Bath, Bath and North East Somerset, United Kingdom The Bird Full time

    About the RoleWe are seeking a skilled and friendly Receptionist to join our team at The Bird in Bath. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesManage the front desk and handle guest arrivals and departuresProcess payments and handle...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Associate to join our team at AccorHotel. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling all incoming reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Associate to join our team at AccorHotel. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling all incoming reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Team Member to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all incoming reservations, and maximizing departmental revenue opportunities.Key ResponsibilitiesGreeting and...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Team Member to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all incoming reservations, and maximizing departmental revenue opportunities.Key ResponsibilitiesGreeting and...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full time

    The Gainsborough Bath Spa is a luxury hotel that prides itself on its unique culture, where guests enjoy a relaxed five-star experience.The Role of a Hotel ReceptionistAs a Front Desk Associate, you will be the first point of contact for our guests, providing a warm and welcoming experience.You will be responsible for guest check-in and check-out, responding...

  • Front Desk Associate

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front...

  • Front Desk Associate

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front...

  • Front Desk Associate

    4 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure their stay is enjoyable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front desk,...

  • Front Desk Associate

    4 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure their stay is enjoyable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front desk,...

  • Front Desk Associate

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure their stay is enjoyable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front desk,...

  • Front Desk Associate

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure their stay is enjoyable.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Manage the front desk,...


  • Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full time

    The Gainsborough Bath Spa is a luxury hotel that offers a unique culture where guests enjoy a relaxed five-star experience.The role of a Hotel Receptionist is to provide exceptional guest service and ensure a smooth check-in and check-out process.As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for...

  • Front Desk Associate

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure their stay is enjoyable.Key Responsibilities:Provide exceptional customer service to guests, responding to their queries and resolving any issues promptly.Manage the front desk,...