Front Desk Associate

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Bath. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to the highest standards.
  • Process payments, handle customer complaints, and maintain accurate records.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A permanent contract, with guaranteed hours to plan your week around.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We believe in being an inclusive organisation that values diversity and welcomes applications from everyone. We're committed to providing a supportive and inclusive work environment, where everyone can thrive.

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