Outbound Collections Representative

2 weeks ago


Manchester, United Kingdom Bristow and Sutor Group Full time

Join Our Team as an Outbound Collections Representative

Job Overview: As an Outbound Debt Collector, you will play a critical role in recovering private parking debts on behalf of our clients. You will utilize excellent communication skills to contact debtors, negotiate payment terms, and secure payment. We are seeking a results-driven individual who can maintain a high level of performance while working in a fast-paced environment.

Key Responsibilities:

  • Contact Debtors:
    • Contact individuals with outstanding private parking debt via phone, email, and SMS.
    • Communicate effectively with debtors to understand their financial situation and provide tailored solutions.
  • Negotiate Payments:
    • Work closely with debtors to agree on payment plans or settlements.
    • Maintain accurate records of all interactions, payment agreements, and relevant debtor information in the company's CRM system.
  • Compliance and Legal:
    • Ensure that all collection activities comply with relevant laws and regulations.

Salary and Benefits: £28,000 - £38,000 per year, depending on experience. Comprehensive benefits package, ongoing training and professional development opportunities, and company life assurance plan.

About Bristow and Sutor Group: We are committed to providing a positive and inclusive work environment. We encourage all qualified individuals to apply, regardless of race, religion, gender, sexual orientation, age, disability, or veteran status.



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