National Account Manager
4 days ago
We are seeking a highly skilled National Account Manager to join our Distributor team on a maternity cover contract. As a key member of our team, you will be responsible for building and managing retail account relationships to oversee sales and manage relationships across multiple beauty categories.
The ideal candidate will have experience in account management, ideally internationally, and will combine this with their analytical and commercial skills to deliver on sales plans. You will be someone who thrives in a dynamic environment, executing with speed and quality while being comfortable with collaboration across all parts of the business.
Key Responsibilities:- Manage the account, including timelines, customer expectations, newness in coordination with global launches, sales, spend, and promotional cadence.
- Day-to-day contact to respond to any ad hoc requests and issues.
- Build and maintain strong relationships with relevant business accounts.
- Plan, develop, and implement business strategies with the customer for each brand and category within the remit.
- Work with customers to ensure the brand is marketed and promoted effectively in all markets you manage.
- Ensure each retailer you manage is active with our best-selling core items and strategically important SKUs.
- Identify appropriate NPD opportunities based on customer insights and oversee the end-to-end implementation from presenting to the customer and agreeing forecasts to tracking delivery, launch planning, and implementation.
- Analyse EPOS Sales data and present at internal meetings.
- Complete relevant promotional and order form administration.
- Negotiate promotions, cost prices, and launches.
- Engage in the preparation and participation of status & business planning meetings both with the account and internal teams.
- Create Gross and Net financial forecasts for the account and report performance weekly to management, identifying upsides and proactively addressing any shortfalls.
- Work collaboratively internally to align financial forecasts to unit demand and proactively submit in line with the business-critical path.
- Align with each customer to ensure consistency with internal data and monitor overstocks.
- Identify opportunities to increase retail sales, gross sales, optimise processes, and increase efficiencies.
- Identify potential new distribution opportunities by market, expanding into new territories where appropriate.
- Experience in a National Account Manager role, or a very established Executive with experience in managing accounts.
- Experience in the beauty industry is desirable but not essential.
- High proficiency in Excel.
- Adaptability and flexibility.
- Ability to stay calm under pressure.
- Great analytical skills.
- You'll be happy to get stuck in and hit the ground running.
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