Site Quality Manager

2 days ago


Nuneaton, Warwickshire, United Kingdom Bloom & Wild Full time
About the Role

We are seeking a highly skilled Site Quality Manager to join our team at the Innovation Centre in the UK. As a key member of our Operations team, you will be responsible for ensuring the highest standards of quality in our products, from sourcing to delivery.

Key Responsibilities
  • Manage the quality of products throughout the entire product lifecycle, ensuring that our bouquet longevity promises are met.
  • Collaborate with cross-functional teams, including Range and Buying, to influence and enhance product selection.
  • Coach and instruct quality colleagues to ensure that all products leaving the Innovation Centre meet our high standards.
  • Work closely with the Head of the Innovation Centre to drive innovations and improvements in quality management.
  • Analyse customer feedback and drive continuous improvements based on real-world data.
Requirements
  • Proven experience in quality management, preferably in a fast-paced and dynamic environment.
  • Strong understanding of operational processes and how they impact quality.
  • Excellent communication and coaching skills, with the ability to work effectively with cross-functional teams.
  • Passion for flowers, plants, and gifting, with a focus on ensuring they reach customers in perfect condition.
  • Ability to travel occasionally for meetings and training.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company that values quality and customer satisfaction.
  • A collaborative and inclusive work environment.
  • Professional development opportunities to help you grow in your career.


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