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Quality Assurance Site Manager
3 months ago
About Bloom & Wild
At Bloom & Wild, we believe in more than just delivering flowers; we are dedicated to nurturing connections and celebrating the everyday moments that matter. As a certified B Corp™, we are committed to making a positive impact on our community and the environment.
Role Overview
We are seeking a Site Quality Manager to oversee product quality at our Innovation Centre. This role is crucial in ensuring that our offerings meet the highest standards and that our customers receive the best possible experience.
Key Responsibilities
As the Site Quality Manager, your main responsibilities will include:
- Operational Quality Management: You will lead a quality team, ensuring that all products leaving the warehouse meet our bouquet longevity promises and other quality standards. This involves:
- Collaborating with product design teams to select and maintain quality standards for bouquets and plants.
- Coaching your team to monitor and uphold quality during production.
- Analyzing customer feedback to identify quality issues and implementing improvements.
- Working closely with leadership to propose and implement new production methods and product lines.
- Testing and advising on new packaging solutions and methodologies to enhance product quality.
Ideal Candidate Profile
The successful candidate will possess:
- A strong commitment to product quality and customer satisfaction.
- Experience in operational processes and their impact on quality management.
- A collaborative approach to working with cross-functional teams.
- A passion for leading and developing a team focused on quality excellence.
- A proactive mindset for driving innovation and solving complex quality challenges.
Our Culture
At Bloom & Wild, we value diversity and inclusion, fostering a culture where every team member can thrive. We offer flexible working arrangements and a supportive environment that encourages growth and collaboration.
Benefits
We provide a range of benefits to support our team members, including:
- Flexible working hours and the option to work remotely.
- Generous holiday allowance and additional leave options.
- Professional development opportunities.
- Employee discounts on our products.
