Advanced IT Support Specialist
1 day ago
We are seeking a highly skilled Senior Technical Support Analyst to join our team at Clear IT Recruitment. This role will be based in either Taunton, Summerset, Hammersmith, London or Birmingham office with 2 days remote working.
Key Responsibilities:- Provide advanced technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams).
- Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
- Support network infrastructure, including routers, firewalls, switches and VPN setups.
- Troubleshoot and resolve escalated tickets from the 2nd line support team.
- Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms.
- Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions.
- Monitor system performance and ensure high availability for business-critical services.
- Liaise with external vendors and service providers to resolve issues when required.
- Provide mentorship and guidance to junior support staff.
- Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive.
- Experience with scripting and automation tools (PowerShell).
- Microsoft 365 endpoint management including deployment services and policy management.
- Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications.
- Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs.
- System administration - experience with Active Directory, Group Policy and Azure AD.
- Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management.
- Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.
The salary for this position is estimated to be around £45,000-£55,000 per annum, depending on experience and location.
About UsWe are Clear IT Recruitment, a leading recruitment agency specialising in IT jobs. We offer a competitive salary and excellent benefits package.
-
Advanced Imaging Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeJob SummaryWe are seeking a highly motivated Advanced Imaging Specialist to join our team at the University of Birmingham. The successful candidate will be responsible for the management and day-to-day running of the Advanced Microscopy Facility, ensuring maintenance of the equipment and providing training and support to a wide user base.Main...
-
Advanced Imaging Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom AIRIcerca Full timeJob DescriptionWe are seeking a highly motivated Advanced Imaging Specialist to join our team at AIRIcerca. The successful candidate will be responsible for managing and maintaining our advanced microscopy facility, ensuring the maintenance of equipment and providing training and support to users.Key responsibilities include developing research objectives...
-
Support Associate
6 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: What You Will Do: - Ensure an **exceptional level of customer service** and satisfaction is met at all customer touch points What You Will Have: - Effective **problem solving skills**: - Well-developed oral and written **communication skills**: - ** Well organised**, with the ability to work proactively in a team in a busy...
-
Signal Control Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Advanced Resource Managers Full timeSignal Control SpecialistAdvanced Resource Managers is seeking an experienced Signal Control Specialist to join our team. The successful candidate will be responsible for providing expert knowledge and skills in signal control to support the delivery of major signalling projects on the UK railway infrastructure.About the Role:Hold an IRSE Tester in Charge...
-
Support Associate
6 months ago
Birmingham, United Kingdom Advanced Full time**Role Introduction**: **What You Will Do**: - Ensure an **exceptional level of customer service** and satisfaction is met at all customer touch points **What You Will Have**: - Effective **problem solving skills**: - Well-developed oral and written **communication skills**: - ** Well organised**, with the ability to work proactively in a team in a busy...
-
Support Associate
5 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: What You Will Do: - Ensure an **exceptional level of customer service** and satisfaction is met at all customer touch points What You Will Have: - Effective **problem solving skills**: - Well-developed oral and written **communication skills**: - ** Well organised**, with the ability to work proactively in a team in a busy...
-
IT Support
5 months ago
Birmingham, United Kingdom Advanced Full time**Role Introduction**: Are you interested in **starting a career** within IT? Join a fast-paced service desk environment that is **passionate** about delivering **excellent** customer service, **resolving** customer issues and involved in all aspects of technical support. **What You Will Do**: - As an Associate Support Analyst, you will be responsible for...
-
Sales Support Associate
6 months ago
Birmingham, United Kingdom Advanced Full time**Role Introduction**: - We are looking for a highly motivated person, who enjoys building relationships to join our Sales team. This will be a great opportunity to learn from our sales team, both in supporting the team and their sales process. This a maternity leave cover and you will be given all the tools you need to succeed.12 Month Fixed Term...
-
Advanced Care Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Dr Walji & Colleagues Full timeJob SummaryWe are seeking an experienced and skilled Advanced Care Specialist to join our team at Dr Walji & Colleagues. This is a fantastic opportunity for a dedicated professional to provide high-quality patient care and work collaboratively with our multi-disciplinary team.
-
Senior People Analytics Specialist
6 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: As an experienced Senior People Data Specialist, you will play a pivotal role in transforming our People organisation into a data-driven powerhouse. Your primary responsibility will be to lead our people analytics capabilities, providing actionable insights that drive strategic decision-making. This is an individual contributor role, and...
-
Head of Infrastructure Consulting
5 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: As the Head of Infrastructure Consulting, you will be responsible for managing a team of specialist technical consultants with expertise covering datacentre infrastructure, networks, end user compute and Azure cloud infrastructure. You will provide technical strategy and leadership, and you will oversee the quality of architecture,...
-
Advanced Clinical Nurse Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Dr Walji & Colleagues Full timeJob Title: Advanced Clinical Nurse SpecialistWe are seeking an experienced Advanced Clinical Nurse Specialist to join our team at Dr Walji & Colleagues. As a key member of our primary care team, you will be responsible for providing high-quality patient care and contributing to the development of our practice.Main Responsibilities:Deliver high-quality...
-
Academic Support Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom The Learning Support Centre Full timeThe Learning Support Centre is seeking a dedicated Academic Support Specialist to join their team. As a specialist, you will provide academic support to disabled students studying in Higher and Further Education, including reading, taking notes in lectures, seminars, and tutorials.Responsibilities include:Providing academic support to students with...
-
Senior Internal Communications Exec
5 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: Are you a tech-savvy, innovative communications specialist ready to make a substantial impact? We are seeking a seasoned Senior Manager for our Internal Communications team. In this role, you'll not only shape our communication strategy but also define the future of our internal communications by leveraging cutting-edge technology and...
-
Band 7 Slt Advanced Specialist in Stammering
5 months ago
Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time**A breakdown of the post is as follows**: 1 day dedicated time for Advanced Specialist role in Stammering : delivering activities which contribute to maintenance of safe, effective clinical practice for children who stammer. Supporting and developing SLT staff to gain skills and knowledge within the clinical area of stammering, providing clinical...
-
Head of SEO
5 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function. You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as...
-
Senior Network Consultant
5 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters. Due to continued growth, we are looking for a confident **CCNP/** level networking consultant** to join the Managed Services business...
-
Head of SEO
6 months ago
Birmingham, United Kingdom Advanced Full timeRole Introduction: This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function. You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as...
-
ICT Support Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Air IT Limited Full timeAt Air IT Limited, we're seeking a skilled ICT Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical support to our clients.The Role:As a First Line IT Support Professional, you'll be the primary point of contact for technical service requests, providing timely...
-
Senior Technical Support Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Clear IT Recruitment Full timeJob Title: Senior Technical Support AnalystJob Summary:We are seeking a highly skilled Senior Technical Support Analyst to join our team at Clear IT Recruitment. As a Senior Technical Support Analyst, you will be responsible for providing 3rd line technical support to clients, specializing in Microsoft 365.Key Responsibilities:Provide 3rd line technical...