Front Office Representative

1 week ago


Manchester, United Kingdom Treehouse Manchester Full time
About the Role

We are seeking a warm and welcoming Nights Receptionist to join our team at Treehouse Manchester. As a key member of our Front Office team, you will be responsible for ensuring every guest's experience is personable, relaxing and effortless from arrival to departure.

Key Responsibilities
  • To provide impeccable service to our guests, reflecting the brand's best self.
  • To work collaboratively with the Front Office team to deliver exceptional guest experiences.
  • To maintain high standards of cleanliness and organization in the reception area.
About You

We are looking for someone who is passionate about hotel operations and guest service, with a minimum of 2 years of similar work experience. You should be an experienced team player, hard worker, multi-tasker, and detail-oriented individual who is flexible and approachable with a can-do attitude.

Benefits

As a valued member of our team, you can look forward to a range of benefits including:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to help you grow and advance your career.
  • A cycle scheme and mental health training, as well as discounts across our properties and venues worldwide.
  • Paid breaks, enhanced holidays, and optional private medical schemes.
  • Opportunities to volunteer and give back to the community through our 'Pay it Forward' initiative.

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