Front Office Team Member
2 days ago
The Front Office team at Treehouse Hotels are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brands best self.
We are currently searching for a warm, welcoming, articulate Nights Front Office Attendant to ensure that every guests experience is personable, relaxing and effortless at arrival and departure and all through the stay.
About You
With a minimum of 2 years of experience in hotel operations and guest service, you will be responsible for providing excellent service to our guests, working as part of a team, and being flexible and approachable in your role.
About us...
Treehouse Manchester is a unique and exciting place to work, with a focus on providing exceptional service to our guests.
We are looking for someone who is passionate about hotel operations, guest service, and providing a warm and welcoming experience for our guests.
Key Responsibilities
• Provide excellent service to our guests, responding to their needs and requests in a timely and efficient manner
• Work as part of a team to ensure that the front office runs smoothly and efficiently
• Be flexible and approachable in your role, responding to changing circumstances and priorities
• Maintain high standards of cleanliness and presentation in the front office area
• Ensure that all guests are treated with respect and dignity, and that their needs are met in a professional and courteous manner
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