Current jobs related to Service Delivery Manager - Farnborough, Hampshire - Shared Services Connected Ltd
-
Sofa Delivery Operations Manager
5 days ago
Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full timeWe are seeking an experienced Transport Team Leader to join our team at The Sofa Delivery Company. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring the smooth operation of our transportation services.About The RoleThis role will involve leading a team of drivers and logistics...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of services to our clients, aligning with our business directions and strategic revenue growth targets.Key Responsibilities:Manage services to...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of services to our clients, leveraging Sopra Steria offerings to drive business growth and improve client satisfaction.Key...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of services to our clients, while also driving business growth and improving client satisfaction.Key Responsibilities:Manage the delivery of...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeJob Summary:We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing services, showcasing our offerings to drive business growth and improve client satisfaction.Key Responsibilities:Supports strategic revenue growth by managing services and...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing services, showcasing our offerings to drive business growth and improve client satisfaction.Key Responsibilities:Supports strategic revenue growth by managing services...
-
Service Delivery Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing services, showcasing Sopra Steria's offerings to drive business growth and improve client satisfaction.Key Responsibilities:Supports strategic revenue growth by managing services.Ensures...
-
Service Delivery Manager
1 month ago
Farnborough, Hampshire, United Kingdom Sopra Steria - UK Full timeWe are seeking a skilled Service Manager to join our team at Sopra Steria - UK. As a Service Manager, you will be responsible for owning and delivering medium-scale services or taking ownership of part of a large service under the direction of a senior service manager.The ideal candidate will have an active NSV level at Security Check (SC) or above and be...
-
Digital Service Delivery Manager
6 days ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeRole Overview:Sopra Steria's Aerospace, Defence and Security business seeks a highly skilled Digital Service Delivery Manager to lead the delivery of digital solutions to Central Government clients. As a key member of our team, you will play a vital role in designing, developing, and deploying innovative solutions that meet the client's goal of National...
-
Digital Service Delivery Manager
2 days ago
Farnborough, Hampshire, United Kingdom QinetiQ Limited Full timeJob DescriptionWe're seeking an experienced IT Support Specialist to join our Digital Enterprise Services Product team. As a key member of our team, you'll be responsible for providing support and expertise to deliver high-quality services to our customers.Your main duties will include:Supporting the Product Owner, Principal Engineer and Group Head of...
-
Transport Operations Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full timeAbout The RoleAs a key member of our driving team, you will be responsible for ensuring the smooth operation of our daily delivery services. This includes managing the driving teams, prioritizing tasks, and maintaining a safe and compliant working environment.About The Sofa Delivery CompanyWe are a dynamic and growing company that values our employees and...
-
Service Delivery Strategist
7 days ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeJob DescriptionAs a Service Delivery Strategist, you will play a crucial role in driving business growth and improving client satisfaction by managing services and showcasing Sopra Steria's offerings.Key Responsibilities:Manage services to ensure they are fit for purpose with minimal impact on operations.Define and agree service scope with clients to meet...
-
Service Delivery Lead
5 days ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeRole OverviewWe are seeking a skilled Service Delivery Lead to join our team in Farnborough and Newbury, where you will be responsible for managing services and driving business growth. This is an exciting opportunity to work with our clients and make a real difference in the aerospace, defence, and security sector.
-
Service Delivery Specialist
2 weeks ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeKey Responsibilities:Drive strategic revenue growth by effectively managing services and showcasing Sopra Steria's offerings to clients.Ensure new and transitioning services are fit for purpose with minimal impact, aligning with client needs and expectations.Define and agree service scope with clients, ensuring clear understanding and expectations.Implement...
-
Service Delivery Excellence Leader
5 days ago
Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full timeJob OverviewWe are seeking a highly skilled Service Delivery Excellence Leader to join our team at Shared Services Connected Ltd. This role will be based in Newbury and Farnborough, with 3 days per week on-site.About the RoleThe successful candidate will be responsible for managing services and leveraging Sopra Steria offerings to drive business growth while...
-
Route Delivery Manager
1 month ago
Farnborough, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Manager to join our team at beBee Professionals in Farnborough, United Kingdom. The successful candidate will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and deliver goods to customers across...
-
IT Service Delivery Expert
2 days ago
Farnborough, Hampshire, United Kingdom Leidos Full timeJob DescriptionWe are seeking a highly skilled IT Service Delivery Expert to join our 24/7 support team in Farnborough. The successful candidate will be responsible for providing expert technical support for bespoke applications, working closely with our line manager to identify personal development opportunities, and contributing to ensuring the skills...
-
Area General Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full timeOur ideal candidate will be a seasoned leader with a proven track record of delivering high-performing teams and driving business growth.Key Responsibilities:Team Leadership: Lead a team of approximately 120 colleagues, delivering exceptional customer experiences and driving revenue growth.Strategic Planning: Develop and implement strategic plans to achieve...
-
Transportation Operations Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Careers Full timeAbout The RoleYou will be responsible for the day-to-day operation of the driving teams, ensuring all customer needs are met in an efficient, safe, and compliant way. This includes proactively leading by example and providing direct management of the driving teams while supporting the onsite Management Team.About The Sofa Delivery CompanyWe are on a mission...
-
Route Delivery Associate
4 weeks ago
Farnborough, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Associate to join our logistics team in Farnborough, UK. Key responsibilities include:Delivering goods to customers across various locations, adhering to delivery schedules and maintaining excellent service.Loading and unloading goods, ensuring items are handled carefully and efficiently.Following delivery routes and...
Service Delivery Manager
1 month ago
About the Role:
We are seeking a highly skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of services to our clients.
Key Responsibilities:
- Manage the delivery of services to meet client expectations and contractual requirements.
- Develop and implement service delivery strategies to improve client satisfaction and business growth.
- Ensure that services are delivered in accordance with agreed scope, timescales, financial measures, quality measures, standards, service levels, and contractual arrangements.
- Manage service controls to ensure the service remains safeguarded, compliant, fit for purpose, and for the future.
- Develop and maintain effective security controls and compliance aligned to contract and Sopra Steria requirements.
- Contribute to the quality of Sopra Steria's service management capability and knowledge base by developing personal and team skills to the highest standard possible.
Requirements:
- Proven experience in managing service delivery to SLAs and metrics.
- Effective time management and adept at chairing CABs.
- Takes accountability and ownership for delivering good service.
- Stakeholder management and communication.
- IT services background.
- Professional SM qualification such as ITIL4 (foundation).
Desirable:
- Membership of a recognized professional IT body (itSMF).
- Relevant Sopra Steria experience.
- Professional SM qualification such as ITIL 4.
- Customer Experience Management (CXM & XLAs).
- Knowledge of Agile ways of working.
What We Offer:
- Full-time, permanent position.
- Salary up to £65,000 base.
- £5400 Car Allowance.
- 25 days annual leave with the option to buy additional days.
- Private Medical Insurance.
- Life Assurance.
- Pension.
- 3% (of basic salary) flexible benefits fund.
Location: Newbury and Farnborough – 3 days a week on-site.
Security Clearance Level: holding live SC, eligible for DV clearance.
Internal Recruiter: Lee.
