IT Infrastructure Specialist

7 days ago


Ringwood, Hampshire, United Kingdom In Technology Group Full time

The In Technology Group is seeking an experienced IT Project/3rd Line IT Support Engineer to join its rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues, and providing advice on technical solutions.

Key responsibilities include:

  • Delivering single day projects and providing support on escalated tickets from the support desk.
  • Managing your schedule day to day to ensure project deadlines are met while continuing to assist with service requests and act as a point of escalation for the support desk.
  • Attending site to resolve reported issues, install hardware and appropriate cabling.
  • Providing advanced support in networking, infrastructure and Wi-Fi.

Requirements:

  • Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc).
  • In-depth understanding of network protocols, routing, subnets and VLANs.

This role would be suitable for candidates with experience in IT Field Engineering, IT Apprenticeships, or related fields. Salary: £36,000 - £40,000 per annum.



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