Technical Support Specialist
16 hours ago
Key Responsibilities:
- Deliver complex IT projects, including installation and configuration of hardware and software.
- Provide advanced technical support for network infrastructure, Wi-Fi, and other IT systems.
- Manage project timelines and resources to ensure successful project delivery.
- Collaborate with internal teams to provide excellent customer service and support.
- Escalate complex technical issues to senior engineers or third-party vendors when necessary.
Requirements:
- Proven experience as an IT Project Engineer/3rd Line IT Support Engineer.
- Strong understanding of IT infrastructure, networking, and security principles.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Valid driving license and ability to travel to client sites as needed.
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