Technical Support Specialist

16 hours ago


Ringwood, Hampshire, United Kingdom In Technology Group Full time
Job Summary: We are looking for a skilled IT Project Engineer/3rd Line IT Support Engineer to join our team at In Technology Group. As a key member of our IT department, you will be responsible for delivering high-quality technical support and project management services to our clients.

Key Responsibilities:
  • Deliver complex IT projects, including installation and configuration of hardware and software.
  • Provide advanced technical support for network infrastructure, Wi-Fi, and other IT systems.
  • Manage project timelines and resources to ensure successful project delivery.
  • Collaborate with internal teams to provide excellent customer service and support.
  • Escalate complex technical issues to senior engineers or third-party vendors when necessary.

Requirements:
  • Proven experience as an IT Project Engineer/3rd Line IT Support Engineer.
  • Strong understanding of IT infrastructure, networking, and security principles.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Valid driving license and ability to travel to client sites as needed.


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