Technical Support Specialist

3 weeks ago


Ringwood, Hampshire, United Kingdom Rise Technical Recruitment Full time

Job Title: Technical Support Specialist

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About the Role:

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We are seeking a highly skilled Technical Support Specialist to join our team at Rise Technical Recruitment. As a key member of our team, you will be responsible for providing technical support to customers, managing product portfolios, producing quotes and designs for customer enquiries, and project management.

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Key Responsibilities:

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  • Provide technical support to customers via phone, email, or in-person
  • Manage product portfolios to ensure accurate and up-to-date information
  • Produce quotes and designs for customer enquiries
  • Project manage parts procurement, liaising with suppliers as needed
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Requirements:

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  • Degree in a relevant field (e.g. engineering, technology)
  • 2+ years of experience in a technical support role
  • Excellent communication and problem-solving skills
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Salary and Benefits:

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The salary for this role is £45,000 - £55,000 per annum, plus benefits including enhanced pension and product training.



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