IT Infrastructure Specialist
3 weeks ago
**Job Title:** IT Infrastructure Specialist
**Company Overview:** The Work Shop Resourcing Ltd is a rapidly growing IT Solutions company seeking an experienced IT Infrastructure Specialist to join their team in Ringwood. As a dynamic and reactive single day projects delivery expert, you will be responsible for delivering dynamic and reactive single day projects, configuring, and installing network hardware, configuring new users, delivering MS365 solutions and overseeing data migrations.
**Job Responsibilities:*
- Delivering single day projects and providing support on escalated tickets from the support desk.
- Managing your schedule day to day to ensure project deadlines and continuing to assist with service requests and act as a point of escalation for the support desk.
- Managing the life cycle of a project to ensure that the customer receives an excellent experience.
- Attending site to resolve reported issues, install hardware and appropriate cabling.
- Providing advanced support in networking, infrastructure and Wi-Fi.
- Updating all support, project and customer documentation where required.
- The ability to influence others, set expectations and plan and co-ordinate their own projects.
- A strong understanding of network technologies and the fundamentals of networking.
- Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc).
- High level and low level solution design and implementation.
- UniFi (or similar) Wireless access points, network switches.
- In depth understanding of network protocols, routing, subnets and VLANs.
- Professional qualifications CISCO, Microsoft etc.
- Active Directory, Microsoft Entra.
**Required Skills and Qualifications:** Strong understanding of network technologies and the fundamentals of networking, Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc), Professional qualifications CISCO, Microsoft etc.
**Benefits:
- Salary: £36,000 - £40,000 per year (Depending on Experience).
- Monday to Thursday 9am - 5pm.
- Company Pension scheme.
- Company-wide Bonus Schemes.
- Use of company vehicle where appropriate.
- Staff chill space with dart board, sofa, TV, games & refrigerator & staff social events.
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