IT Operations Specialist
1 week ago
We are seeking an experienced IT Operations Engineer/Manager to join our team in Ringwood, Hampshire. The successful candidate will be responsible for overseeing a 360-degree scope of IT responsibilities, ranging from hands-on support to strategic improvements.
The role involves providing primary contact for IT/digital support, resolving issues across hardware, software, and connectivity for office staff and on-site teams. You will also be responsible for installing, configuring, and managing IT infrastructure across the business, coordinating with external IT service providers to manage security and IT solutions.
Key Responsibilities:
- Hands-on IT Support: Resolve technical issues across hardware, software, and connectivity.
- Infrastructure Management: Install, configure, and manage IT infrastructure.
- External Collaboration: Coordinate with external IT service providers to manage security and IT solutions.
- Systems Oversight: Oversee contracts and inventory for IT, mobile, and telecoms.
The company currently relies heavily on external partners to manage IT. Their environment includes a mix of Windows, macOS, iOS, and Android devices, as well as networking hardware (including Starlink for remote sites). While functional, the setup would benefit from a more structured approach, providing the opportunity for you to make a tangible difference.
About YouWe are looking for someone who is proactive, self-motivated, and able to work independently. You should have strong communication skills, a reliable and trustworthy nature, and the capability to manage the full spectrum of IT responsibilities.
A minimum of £35,000 - £45,000 salary per annum, plus benefits, reflects the importance we place on this role within our organisation.
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