Housing Officer
7 days ago
Our client, a leading provider of housing services, is seeking a skilled Housing Officer to join their team on a permanent basis.
The successful candidate will have excellent experience working in social housing, with a strong focus on tenancy management and property maintenance.
The ideal candidate will have a proven track record of managing a patch of properties, dealing with anti-social behavior, and ensuring compliance with allocation policies and voids procedures.
Key Responsibilities:
- Manage a portfolio of properties, ensuring timely maintenance and repairs
- Deal with low to medium level anti-social behavior, working closely with tenants and other stakeholders
- Ensure effective allocation of properties, including nominations, mutual exchanges, and transfers
- Provide excellent customer service, responding to tenant queries and concerns
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Experience working in social housing, with a focus on tenancy management and property maintenance
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Knowledge of housing legislation and regulations
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and progression
- Collaborative and supportive work environment
- Employee Assistance Programme and other benefits
Please note that recent experience in social housing is essential for this role.
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