Customer Support Specialist
22 hours ago
We are seeking a highly skilled Customer Support Accountant to join our dynamic team at FreeAgent in Edinburgh. This is a permanent, full-time position that offers opportunities for growth and development in a collaborative environment.
Job DescriptionIn this role, you will provide exceptional customer support and accounting services to our clients. You will work closely with our experienced team to deliver high-quality results and drive business forward.
Responsibilities:
- Provide assistance to customers via phone, email, and online chat
- Deliver training and proactive user support
- Contribute to product teams by testing new features
Requirements:
- Proven practical accounting experience
- Strong understanding of accounting processes
- Excellent computer skills
- Effective communication and interpersonal skills
What We Offer:
- A competitive salary range of £35,000 - £45,000 per annum, based on experience
- Flexible and hybrid working arrangements
- Private healthcare benefits
- A 5% matched pension scheme
- Summer 4-day weeks
- Buy-as-you-earn share schemes
- Sabbatical leave
We strive to create a diverse, inclusive, and supportive work environment that fosters growth and development.
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