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Virtual Customer Support Specialist for Gaming Industry

1 month ago

Edinburgh, Edinburgh, United Kingdom Arise Virtual Solutions Full time

Become a part of the dynamic team at Arise Virtual Solutions and take on a challenging role as a Virtual Customer Support Specialist. In this position, you will provide top-notch support to major gaming clients from the comfort of your own home.

The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in reading, writing, and speaking English and Spanish. A strong passion for the gaming industry is essential, along with a high level of accuracy and responsiveness when managing multiple chat or email conversations simultaneously.

A successful candidate will also be able to efficiently manage their time to respond promptly to customer inquiries, ensuring timely resolutions. Furthermore, they should have a working knowledge of CRMs and be proficient in navigating multiple systems.

The salary for this role is estimated to be around $15-$18 per hour, based on industry standards and considering the level of expertise required. If you are self-motivated, possess outstanding problem-solving skills, and can work under pressure while maintaining a positive attitude, then this opportunity may be perfect for you.

As a Virtual Customer Support Specialist, you will have the flexibility to create your own schedule from available intervals, allowing you to balance your work and personal life effectively. The job requires no degree, but prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.

About Arise:

Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.