Host and Customer Service Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Genting Casinos UK Ltd. Full time
About the Job

**Slots Host and Customer Service Specialist**

We are seeking a skilled Slots Host and Customer Service Specialist to join our team. In this role, you will deliver exceptional customer service, promote our gaming offers, and ensure our customers have a great experience on our slot machines and electronic gaming areas.

About the Role

  • Provide world-class customer service at all times.
  • Welcome new customers and make them feel valued.
  • Support customers with questions and issues related to our slots and electronic gaming areas.
  • Proactively identify customer needs for food and beverages.
  • Promote relevant promotions and events to customers.
  • Share customer feedback with the General Manager.
  • Work a variety of shifts, including nights and weekends.

Salary and Benefits

An estimated salary of £30,000 - £40,000 per annum, based on experience. A competitive package of employee benefits and career development opportunities.


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