Senior Customer Support Specialist
7 days ago
We are looking for a highly motivated and experienced Senior Customer Advisor to join our team in Edinburgh. This is a full-time role that requires on-site work Monday to Friday initially, with the opportunity to work remotely 3 days a week after initial training.
About the RoleThe successful candidate will be responsible for delivering excellent customer service within a specialist area. Key responsibilities include:
- Delivering exceptional customer service
- Supporting and training junior team members
- Overseeing junior team members to ensure service standards and deadlines are met
- Establishing strong relationships with customers to identify their needs and match them with suitable bank services and products
To be successful in this role, you will need:
- Excellent Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Strong Analytical and Problem-Solving Skills
- Proven Track Record of Delivering Excellent Customer Service
The estimated salary for this role is £45,000-£55,000 per annum, depending on experience. We offer a range of benefits, including flexible working hours, opportunities for professional development, and a supportive team environment.
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Care Support Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Bespoke Support Full timeWe are seeking a highly motivated and compassionate Care Support Specialist to join our team at Bespoke Support in Dumfries.This is an exciting opportunity for individuals who value independence, dignity, and respect in the lives of those we support.As a Care Support Specialist, you will play a vital role in providing tailored support to enable individuals...
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Customer Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeAt Worldline, we're seeking a talented Customer Support Specialist to join our team. As a key member of our service desk, you'll play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Respond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within targeted timescalesProvide...
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Senior IT Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Abacus Group LLC Full timeAbout the Role:The Abacus Group LLC is seeking an experienced Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring timely and effective resolution of their issues.Responsibilities:* Provide best-in-class technical support to clients...
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Senior Technical Support Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Royal London Full timeSenior Technical Support SpecialistAt Royal London, we're seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you'll provide expert technical guidance to internal and external customers, ensuring compliance with legislative and regulatory requirements.You'll develop and maintain technical...
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Senior Legal Support Specialist
7 days ago
Edinburgh, Edinburgh, United Kingdom Michael Page UK Full timeJob Overview: Michael Page UK is seeking a Senior Legal Support Specialist to join their team. This comprehensive support role will be handling business services tasks, preparing legal documents, conducting research, and collaborating with colleagues. The ideal candidate should have experience in a similar role, excellent communication skills, strong...
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Office Support Specialist
6 days ago
Edinburgh, Edinburgh, United Kingdom Hays Business Support Full timeJob DescriptionWe are seeking an Office Support Specialist to provide administrative support to fee earners in a law firm. This is a dynamic role that requires a proactive individual with strong organisational skills and attention to detail.ResponsibilitiesThe successful candidate will be responsible for:Managing monthly billing and payment of...
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Hybrid Advisor
7 days ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeHybrid Advisor - Senior Customer RoleWe are seeking a highly skilled Hybrid Advisor - Senior Customer Role to join our team in Edinburgh. This is a hybrid role, requiring on-site work 2 days a week and remote work 3 days a week.About the RoleThe successful candidate will be responsible for:Delivering exceptional customer service within a specialist...
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Senior Obsolescence Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Leonardo Full timeJob Title: Senior Obsolescence SpecialistLeonardo is seeking a Senior Obsolescence Specialist to join our team within the Customer Support and Service Solutions (CS3) line of business. The CS3 line of business operates across the UK, providing innovative and invaluable support solutions to our customers.In this role, you will work closely with internal teams...
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Senior IT Support Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Laraveldaily Full timeImmerse yourself in a dynamic and innovative IT environment as an IT Support Specialist with Laraveldaily. You will be part of a talented team delivering exceptional support services to our clients in Scotland.As a 2nd Line IT Support Engineer, your key responsibilities will include:Providing proactive support to resolve customer issues in a timely...
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Senior Enterprise Technical Support Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Adobe Full timeCompany OverviewChanging the world through digital experiences is at the heart of Adobe's mission.We are a leader in empowering individuals and businesses to create engaging digital content, applications, and experiences. Our team is passionate about delivering exceptional employee experiences where everyone is respected and has access to equal...
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Senior Safety Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom CBSbutler Full timeJob Title: Senior Safety Specialist£60ph - £70ph (Inside IR35)Company OverviewCBSbutler is a leading provider of innovative solutions in the safety-critical industry.We are currently seeking a highly skilled Senior Safety Specialist to join our team in Edinburgh or Newcastle.Job DescriptionThis role involves conducting safety assessments and supporting...
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Customer Support Specialist
2 months ago
Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edinburgh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Senior Network Infrastructure Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time £75,000About the Role: At Cathcart Technology, we are seeking a highly experienced and skilled Senior Network Infrastructure Specialist to join our hybrid team in Scotland and Northern England/London. The role requires a seasoned professional to guide the Network team through various projects and day-to-day networking tasks. This includes assisting with the design...
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Edinburgh, Edinburgh, United Kingdom Arise Virtual Solutions Full timeBecome a part of the dynamic team at Arise Virtual Solutions and take on a challenging role as a Virtual Customer Support Specialist. In this position, you will provide top-notch support to major gaming clients from the comfort of your own home.The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in...
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Customer Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom SLS Recruitment Full timeJob OverviewUnlock Your Career Potential as a Sales AssistantAre you looking for a career that offers opportunities for growth and development? Our client, a leading recruitment agency, is seeking a Sales Assistant to join their team in Edinburgh.As a Sales Assistant, you will be responsible for providing exceptional customer service and supporting the sales...
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Senior Electrical Distribution Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeJob Title: Senior Electrical Distribution SpecialistWe are seeking a skilled Senior Electrical Distribution Specialist to join our team in London, Slough, South East UK.This is a competitive role with a salary of £45,000 - £55,000 per annum, depending on experience. In addition to a competitive salary, we offer a bonus scheme, 28 days annual leave + public...
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Customer Experience Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full timeTechnical Customer Experience SpecialistWe're Stampede, an Edinburgh-based software company that is bringing the future of technology to the hospitality sector with our guest experience & engagement platform.As the Customer Experience Specialist at Stampede, you will play a critical role in providing exceptional customer support and experience, driving...
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Customer Service Officer
1 week ago
Edinburgh, Edinburgh, United Kingdom The General Teaching Council for Scotland Full timeJob DescriptionThe role of Customer Service Officer - Support Specialist will provide exceptional support to GTC Scotland, ensuring that customers receive high-quality service and administration functions.About the RoleThis is a full-time position, working 35 hours per week. We encourage applicants with alternative needs in relation to working hours or...
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Customer Service Professional
7 days ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeJob OverviewWe are seeking a highly skilled Senior Customer Support Specialist to join our team in Edinburgh. This is a hybrid role, requiring on-site work 2 days a week and remote work 3 days a week.About the RoleThe successful candidate will be responsible for delivering exceptional customer service within a specialist area. Key responsibilities include...
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Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout the RoleWe're currently seeking a Customer Experience Specialist to deliver an exceptional customer experience at our Peugeot/Seat/Skoda branch in Edinburgh.Key ResponsibilitiesCreate an outstanding customer experience by providing personalized support and solutions.Assist customers in finding their ideal vehicle, ensuring they feel valued and...