Dedicated Customer Support Specialist

2 weeks ago


Edinburgh, United Kingdom Search Full time

Job Summary: We are seeking a highly skilled and dedicated customer support specialist to manage current customer accounts, handle inbound calls, build relationships with carriers and customers, and resolve customer and carrier issues in a fast-paced work environment.

About the Role:

As a customer support specialist, you will be responsible for:

  • Managing current customer accounts with fluency in Turkish
  • Handling a high volume of inbound calls to provide exceptional customer service
  • Building and maintaining strong relationships with carriers and customers
  • Resolving customer and carrier issues promptly and professionally
  • Providing quotes, arranging bookings, and taking payments efficiently
  • Demonstrating excellent multitasking skills and proficiency in computer software
  • Representing the company professionally and serving as a role model to other employees

Requirements:

To succeed in this role, you will need:

  • Excellent written and verbal communication skills
  • Adaptability to changes in the work environment
  • Accuracy and ability to produce high-quality work
  • Dependability and strong problem-solving skills
  • Ability to work effectively in teams and be open to others' perspectives
  • Respect for individuals with diverse cultural backgrounds
  • Strong decision-making abilities

What You'll Get:

We offer a competitive salary of $45,000 - $65,000 per year, depending on experience, plus additional benefits that make us an equal opportunities recruiter and employer of choice.

About Us:

Search is a leading recruitment agency that values diversity, equality, and inclusion. We welcome applications from all suitably skilled or qualified applicants who share our commitment to excellence and customer satisfaction.



  • Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    We are seeking a highly motivated and compassionate Care Support Specialist to join our team at Bespoke Support in Dumfries.This is an exciting opportunity for individuals who value independence, dignity, and respect in the lives of those we support.As a Care Support Specialist, you will play a vital role in providing tailored support to enable individuals...


  • Edinburgh, Edinburgh, United Kingdom Portman Dental Care Full time

    Company OverviewEdinburgh Dental Specialists, a part of the esteemed Portman Dentex, is a leading private-focused dental care provider in the UK and Ireland. With over 350 practices and more than 4,000 community members, they serve over one million patients annually across the UK, Ireland, and Benelux.About Our PracticeOur multidisciplinary team of...


  • Edinburgh, Edinburgh, United Kingdom Real Life Options Full time

    About Real Life OptionsWe are a leading provider of support services, dedicated to empowering individuals with the skills and confidence to live independently. Our team is passionate about delivering high-quality care that makes a real difference in people's lives.


  • Edinburgh, Edinburgh, United Kingdom Barclays Bank Plc Full time

    Senior Customer Experience SpecialistWe are seeking an experienced Senior Customer Experience Specialist to provide exceptional customer service while resolving complex customer needs and requests.About the Role:Deliver outstanding customer experiences through various communication channels.Resolve complex customer inquiries and issues related to bank...


  • Edinburgh, Edinburgh, United Kingdom Rentokil Initial Full time

    About the RoleWe are seeking a skilled Property Preservation Specialist to join our team in Dunfermline, covering Edinburgh. This is a field-based role that involves visiting customers' properties, surveying them, and finding solutions to address or prevent specific issues.This position requires excellent customer service skills and the ability to work...


  • Edinburgh, Edinburgh, United Kingdom Hays Business Support Full time

    Job DescriptionWe are seeking an Office Support Specialist to provide administrative support to fee earners in a law firm. This is a dynamic role that requires a proactive individual with strong organisational skills and attention to detail.ResponsibilitiesThe successful candidate will be responsible for:Managing monthly billing and payment of...


  • Edinburgh, United Kingdom Eden Scott Full time

    Technical Support & Customer Success Specialist Full-time, Permanent Edinburgh City Centre (Hybrid) Competitive Salary Joining a Customer Success team as a Technical Support Specialist you will be act as the main point of contact between clients & the greater business. This fantastic opportunity is with one of Scotland’s most innovative tech...


  • Edinburgh, United Kingdom Eden Scott Full time

    Technical Support & Customer Success Specialist Full-time, Permanent Edinburgh City Centre (Hybrid) Competitive Salary Joining a Customer Success team as a Technical Support Specialist you will be act as the main point of contact between clients & the greater business. This fantastic opportunity is with one of Scotland’s most innovative tech...


  • Edinburgh, United Kingdom Hays Business Support Full time

    Your new company You will be joining a prestigious and reputable legal firm located in the heart of Edinburgh's city centre. As an organisation, they are committed to your development and progression, offering a structured appraisal plan to help you grow with the firm. Your new role In this new and exciting role, you will be working in the central...


  • Edinburgh, Edinburgh, United Kingdom Pontoon Full time

    Senior Customer Advisor Job DescriptionWe are looking for a highly motivated and experienced Senior Customer Advisor to join our team in Edinburgh. This is a full-time role that requires on-site work Monday to Friday initially, with the opportunity to work remotely 3 days a week after initial training.About the RoleThe successful candidate will be...


  • Edinburgh, United Kingdom Eden Scott Full time

    Technical Support & Customer Success Specialist Full-time, Permanent Edinburgh City Centre (Hybrid) Competitive Salary Joining a Customer Success team as a Technical Support Specialist you will be act as the main point of contact between clients & the greater business. This fantastic opportunity is with one of Scotland’s most innovative tech companies...


  • Edinburgh, United Kingdom Hays Business Support Full time

    Your new company You will be joining a prestigious and reputable legal firm located in the heart of Edinburgh's city centre. As an organisation, they are committed to your development and progression, offering a structured appraisal plan to help you grow with the firm.Your new role In this new and exciting role, you will be working in the central hub of the...


  • Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    About the Role:We are seeking a dedicated and compassionate Personal Care Specialist to join our team at Bespoke Support in Dumfries.Job Summary:As a Personal Care Specialist, you will provide high-quality support to individuals in their own homes, promoting their independence and well-being.Key Responsibilities:Assist with daily household tasks such as...


  • Edinburgh, Edinburgh, United Kingdom Halfords Full time

    About Us: Halfords is a leading UK retailer of motoring and cycling products and services, dedicated to helping customers get back on the road safely. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional service and quality products.Job Opportunity: We are seeking a motivated and customer-focused individual to join...


  • Edinburgh, United Kingdom Lifeikonic Full time

    Are you ready to make a global impact bypromoting highly soughtafter personal development programs andmentoring aspiring leaders If youre driven to achieve success andenjoy mentoring others this could be the perfect role for you! Werea global leader in the education industry offering programs thatempower individuals to elevate their lives—and werelooking...


  • Edinburgh, United Kingdom Lifeikonic Full time

    Are you ready to make a global impact by promoting highly soughtafter personal development programs and mentoring aspiring leaders If youre driven to achieve success and enjoy mentoring others this could be the perfect role for you! Were a global leader in the education industry offering programs that empower individuals to elevate their lives—and were...


  • Edinburgh, United Kingdom Lifeikonic Full time

    Are you ready to make a global impact by promoting highly soughtafter personal development programs and mentoring aspiring leaders If youre driven to achieve success and enjoy mentoring others this could be the perfect role for you! Were a global leader in the education industry offering programs that empower individuals to elevate their lives—and were...


  • Edinburgh, United Kingdom Wood Mackenzie Full time

    Company Description Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision-making. Our dedicated oil, gas and LNG, power and renewables, chemicals, metals, and mining...


  • Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full time

    About Arnold ClarkAt Arnold Clark, we're committed to delivering an exceptional customer experience. Our team of dedicated professionals works tirelessly to ensure that every interaction with our customers is positive and memorable.We're currently looking for a skilled Customer Service Liaison Specialist to join our team in Edinburgh. This is an exciting...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edinburgh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...