Collections Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom Everyday Loans Full time
About the Role

We are seeking a skilled Collections Associate to join our team at Everyday Loans. As a Collections Associate, you will play a crucial role in collecting customer debt in arrears while ensuring a fair and customer-centric approach.

Key Responsibilities
  • Meet individual and team targets each month by effectively collecting customer debt in arrears.
  • Work closely with customers to understand their circumstances and implement fair solutions.
  • Process immediate and future payments, complete income and expenditure assessments, and agree arrangements as needed.
  • Refer customers to the Financial Difficulties/Vulnerable team for non-standard arrangements.
  • Communicate with customers about agreed arrangements, next steps, and future consequences of non-payment.
What We Offer
  • Comprehensive training and support from senior management.
  • Competitive salary and bonus scheme.
  • Private healthcare, life assurance, and excellent company pension.
  • 25 days holiday plus Bank Holidays, with the option to buy and sell holiday days.
  • Cycle to Work vouchers, retail discounts, and tech scheme.
  • Three charity volunteering days and partnership with OnHand to promote volunteering.
Why Join Us?

At Everyday Loans, we prioritize employee satisfaction and offer a great place to work. Our active Employee Forum and dedicated Mental Health First Aiders demonstrate our commitment to our team's well-being.



  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a crucial role in providing a positive customer journey for our clients.Key ResponsibilitiesUndertake collections activities through close collaboration with customers to achieve sustainable repayment...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role Hays Specialist Recruitment Limited is seeking a skilled professional to join our team as a Collections Analyst. As a Collections Analyst, you will play a crucial role in providing a positive customer journey for our clients. Key Responsibilities Undertake collections activities through email and telephone communication to advise and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role Hays Specialist Recruitment Limited is seeking a skilled professional to join our team as a Collections Analyst. As a Collections Analyst, you will play a crucial role in providing a positive customer journey for our clients. Key Responsibilities Undertake collections activities through email and telephone communication to advise and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking a highly skilled Collections Analyst to join our team. As a Collections Analyst, you will play a crucial role in ensuring the smooth operation of our client's financial services.Key ResponsibilitiesConduct financial assessments and manage control arrears cases to bring customer agreements up to...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role You will be working as a Collections Specialist with our client, a market leader in providing bespoke solutions to the motor finance market. This is a fantastic opportunity to join a great employer with a strong focus on upskilling their staff and promoting from within. Key Responsibilities Undertake collections activities through email and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role You will be working as a Collections Specialist with our client, a market leader in providing bespoke solutions to the motor finance market. This is a fantastic opportunity to join a great employer with a strong focus on upskilling their staff and promoting from within. Key Responsibilities Undertake collections activities through email and...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    About the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Kura. As a Collections Specialist, you will be responsible for handling inbound and outbound customer calls to discuss debts on live and closed accounts.Key ResponsibilitiesHandle high volumes of inbound and outbound customer calls to discuss debts and set...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    About the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Kura. As a Collections Specialist, you will be responsible for handling inbound and outbound customer calls to discuss debts on live and closed accounts.Key ResponsibilitiesHandle high volumes of inbound and outbound customer calls to discuss debts and set...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Job SummaryYou will be undertaking collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Job SummaryYou will be undertaking collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    Collections Specialist - Utilities**About the Role:**Kura, a leading provider of outsourced contact centre solutions, is seeking a skilled Collections Specialist to join its team. As a Collections Specialist, you will play a critical role in enhancing customer service for leading brands by handling customer calls related to debts on live and closed...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    About the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Kura. As a Collections Specialist, you will play a critical role in handling inbound and outbound customer calls to discuss debts on live and closed accounts.Key ResponsibilitiesHandle high volumes of inbound and outbound customer calls to discuss debts and...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    About the RoleWe are seeking a highly skilled and motivated Collections Specialist to join our team at Kura. As a Collections Specialist, you will play a critical role in handling inbound and outbound customer calls to discuss debts on live and closed accounts.Key ResponsibilitiesHandle high volumes of inbound and outbound customer calls to discuss debts and...


  • Glasgow, Glasgow City, United Kingdom Everyday Loans Full time

    About the Role:We are seeking a skilled Collections Specialist to join our team at Everyday Loans. As a Collections Specialist, you will play a crucial role in the collection of customer debt in arrears, working closely with customers to understand their circumstances and find fair solutions.Key Responsibilities:Meet individual and team targets for debt...


  • Glasgow, Glasgow City, United Kingdom Everyday Loans Full time

    About the Role:We are seeking a skilled Collections Specialist to join our team at Everyday Loans. As a Collections Specialist, you will play a crucial role in the collection of customer debt in arrears, working closely with customers to understand their circumstances and find fair solutions.Key Responsibilities:Meet individual and team targets for debt...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Key ResponsibilitiesUndertake collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Key ResponsibilitiesUndertake collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Key ResponsibilitiesUndertake collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a market leader in providing bespoke solutions to the motor finance market. A great employer with fantastic learning and development opportunities, dedicated to upskilling their staff to promote from within.Key ResponsibilitiesUndertake collections activities through both email and telephone communication, advising and...


  • Glasgow, Glasgow City, United Kingdom Hilton Worldwide, Inc. Full time

    Job DescriptionHilton Worldwide, Inc. is seeking a highly skilled Global Collections Specialist to join our team. As a key member of our Finance department, you will play a critical role in managing global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management.Key ResponsibilitiesDeliver OTC processes...