Wastewater Process Expert

2 days ago


Didcot, Oxfordshire, United Kingdom Thames Water Full time

Job Title: Wastewater Process Expert

Location: Marlow & Didcot, UK

Salary: Up to £42,000 per annum depending on skills and experience

We are seeking a highly motivated and experienced Wastewater Process Expert to join our team. The successful candidate will be responsible for ensuring compliance with statutory regulations and codes of practice regarding wastewater treatment.

The ideal candidate will have a strong background in wastewater treatment processes, including operational experience in a relevant field. They will also possess excellent communication and interpersonal skills, able to build rapport and relationships with people at all levels of the organization and externally.

Key Responsibilities:

  • Taking ownership of root cause investigations into pollution incidents and driving actions to resolve.
  • Fault identification on site, proactively introducing efficiencies and improvements.
  • Ensuring our sites are compliant with all permitted requirements.
  • Helping improve our flow to treatment compliance, reducing storm discharges and aiding flow data analysis.
  • Utilising all tools and data available to investigate issues and recommend practical solutions.
  • Engagement with various project delivery teams, inputting technical design queries using detailed site knowledge.
  • Optimisation of site processes, such as chemical dosing, aeration systems, sludge thickening/dewatering, power consumption etc.
  • Supporting regular business reporting and local/regional compliance meetings, being confident in presenting and communicating to different audiences.
  • Engaging with operations teams, contractors, and other scientists, building rapport and improving technical understanding through mentoring and coaching.
  • Producing investigative reports and root cause analysis, driving learning throughout the business to prevent repeat occurrences.
  • Being prepared to participate in an out-of-hours call-out rota, offering expert advice to front-line staff during event scenarios.
  • Supporting our programme for continuous improvement; engaging with various teams to drive innovative, effective scopes forward.
  • Supporting in gathering data for regulatory information requests for our regulators, customers, and other third parties.
  • Ensuring sites are working to their full potential to reduce the need for extra plant hire costs.
  • Being proactive in learning about new technologies for processes, disseminating this knowledge to the wider teams as appropriate.
  • Acting as a coach and mentor to frontline operations teams, raising the bar of knowledge of our sites and processes.
  • Being prepared to undertake key technical and health & safety training and responsibilities.

What You Will Bring:

  • Experience in implementing process improvements within a highly regulated environment, making recommendations to senior leadership, and supporting the rollout.
  • Experience in the wastewater industry and detailed knowledge of compliance KPIs, environmental regulation and wastewater processes.
  • Qualifications in water/waste treatment, biological/chemical/environmental sciences, or engineering will be of benefit. Degree-level (BSc/MSc) qualification is not essential but highly advantageous.
  • Critical is operational experience in a relevant field – ideally a minimum of 3-5 years or more.
  • A methodical and data-driven approach, able to wield multiple data sets and IT systems with ease, is essential. Able to confidently write reports and communicate to wide audiences.
  • Travel to multiple and often remote sites will be required, so a full UK driving license is necessary.
  • Excellent communication and interpersonal skills – able to build rapport and relationships with people at all levels of the organization and externally.


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