Hotel Front Desk Associate

1 month ago


Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full time
About the Role

We are seeking a skilled Hotel Front Desk Associate to join our team at Southampton Harbour Hotel. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.

Key Responsibilities

Manage hotel reservations and check-in/check-out processes
Respond to guest inquiries and resolve any issues in a timely and professional manner
Maintain a high level of knowledge about hotel facilities, services, and local attractions

What We Offer

Competitive salary and benefits package
Opportunities for career progression and professional development
A dynamic and supportive work environment

Requirements

Minimum of one year's experience in a hotel front desk role
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your CV and a cover letter, to us.

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