Customer Journey Consultant for DB Pensions
1 week ago
To be considered for this position, candidates must possess a solid understanding of DB pensions operations and customer service principles.
Minimum 3-5 years of experience in a similar role is expected, along with excellent communication and problem-solving skills.
The ideal candidate will also be proficient in developing and implementing customer service processes tailored to DB pension schemes.
Additional requirements include:
- Familiarity with consumer duty regulations
- Ability to analyze customer feedback and identify areas for improvement
- Strong organizational and time management skills
Successful applicants can expect a salary range of £45,000 - £65,000 per annum based on experience and qualifications.
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