Customer Journey Consultant for DB Pensions

1 week ago


Manchester, United Kingdom Oliver James Associates Ltd. Full time
Pension Expertise Required

To be considered for this position, candidates must possess a solid understanding of DB pensions operations and customer service principles.

Minimum 3-5 years of experience in a similar role is expected, along with excellent communication and problem-solving skills.

The ideal candidate will also be proficient in developing and implementing customer service processes tailored to DB pension schemes.

Additional requirements include:

  • Familiarity with consumer duty regulations
  • Ability to analyze customer feedback and identify areas for improvement
  • Strong organizational and time management skills

Successful applicants can expect a salary range of £45,000 - £65,000 per annum based on experience and qualifications.



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