Customer Journey Experience Director
3 hours ago
We are looking for a highly skilled Customer Journey Experience Director to lead the development and implementation of customer-centric strategies that drive business growth and enhance customer satisfaction. This role will involve collaborating with cross-functional teams to identify areas for improvement and developing innovative solutions to address these gaps.
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Customer Journey Specialist
2 weeks ago
Manchester, United Kingdom CarFinance 247 Full timeRole OverviewWe are seeking a skilled Sales and Customer Experience Manager to join our team at Car Finance 247. As a Sales Executive, you will play a vital role in guiding customers through their car buying journey, helping them secure the best loan, and finding the right car.Key Responsibilities* Walk customers through every stage of their car buying...
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Journey and Experience Delivery Lead
6 months ago
Manchester, United Kingdom Turning Point Full time**Job Introduction**: Turning Point is a leading health and social care social enterprise that provides support for drug and alcohol use, mental health, learning disability, sexual health, and employment needs. A new opportunity has arisen for a Delivery Lead in our Journey & Experience team to continue the development of our customer journeys and user...
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Customer Journey Expert
4 days ago
Manchester, United Kingdom House of Fashion Associates Ltd Full timeJob Title: Customer Journey ExpertWe are seeking an experienced Customer Journey Expert to join our team at House of Fashion Associates Ltd in Manchester. As a Customer Journey Expert, you will be responsible for creating and owning impactful campaigns for each customer segment, working inter-departmentally to maximise reach and performance.About You:You...
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Customer Experience Director
2 days ago
Manchester, United Kingdom Morrison's Full timeJob Title: Customer Experience DirectorMorrisons, a leading food retailer in the UK, is seeking a highly motivated Customer Experience Director to join its team. This role presents an exceptional opportunity for an experienced professional to shape the customer experience strategy and drive business growth through exceptional customer service.As a Customer...
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Head of Customer Experience
6 months ago
Manchester, United Kingdom Data Communications Company Full timeWe are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...
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Customer Experience Director
5 days ago
Manchester, United Kingdom Smart DCC Full timeJob DescriptionAs a highly motivated and experienced professional, you will have the opportunity to join Smart DCC as a Customer Experience Director. This role is pivotal in ensuring that our customers receive a high-quality service.We are looking for an individual who can provide exceptional vision and leadership to drive strategic engagement with our...
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Customer Journey Specialist
4 days ago
Manchester, United Kingdom Oliver James Associates Ltd. Full timeWe are looking for a highly motivated Customer Journey Specialist - Pensions Operations to join our team at Oliver James Associates Ltd. in the North West.About the Role:This is an exciting opportunity to work with a leading insurer, supporting their BPA operations team in delivering exceptional customer experiences.The ideal candidate will have a deep...
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Customer Experience Director
5 days ago
Manchester, United Kingdom The Candidate Recruitment Agency Full timeWe are seeking a highly skilled Customer Experience Director to join our team at The Candidate Recruitment Agency. In this role, you will be responsible for managing relationships with high-profile clients and working closely with various departments to address customer issues.About the RoleThis is a dynamic position that requires excellent communication and...
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Journey Mapping Specialist
3 days ago
Manchester, United Kingdom CV-Library Full timeJoin Our TeamWe are seeking a skilled Customer Journey Owner to join our team at MERJE. As a key member of our team, you will be responsible for designing and delivering servicing journeys for a rapidly growing digital lender.You will leverage cutting-edge technology, including generative AI, to create seamless omni-channel experiences that delight customers...
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Customer Experience Ambassador
5 days ago
Manchester, United Kingdom MAG Full timeAbout the RoleWe are seeking a Customer Experience Ambassador to join our team at Manchester Airport. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our guests, ensuring a seamless and efficient journey through our terminals.Key ResponsibilitiesProvide professional, timely, and accurate...
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Customer Experience Innovator
3 days ago
Manchester, United Kingdom CV-Library Full timeCustomer Journey OwnerA unique opportunity has arisen for a skilled Customer Journey Owner to join our team at MERJE. This role offers the chance to shape cutting-edge customer experiences using innovative technologies, including generative AI.We are revolutionizing the industry with our digital credit card and partnerships with major brands. Backed by...
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Head of Customer Experience
6 months ago
Manchester, United Kingdom CX Talent Ltd Full timeOur client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...
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Customer Experience Host
2 weeks ago
Manchester, United Kingdom Tattu Full timeTattu, a luxury restaurant brand, is seeking an exceptional Customer Experience Host to join our team. In this role, you will have the opportunity to work in one of the UK's fastest-growing companies with a strong reputation and performance history.The ideal candidate will be passionate about delivering a unique customer experience, supporting their team to...
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Customer Experience Specialist
4 weeks ago
Manchester, United Kingdom IRIS Full timeDeliver Exceptional Customer ExperiencesYou will play a pivotal role in ensuring our customers achieve maximum value from Elements products, minimizing churn, and driving growth. This involves supporting customers across various channels, from prospects to existing clients, to purchase or use Elements products and realize the value of being part of the IRIS...
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Customer Experience Specialist
7 days ago
Manchester, United Kingdom IRIS Software Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Elements Customer Onboarding team. In this role, you will play a key part in delivering exceptional customer experiences that maximize the value of our customers and minimize churn.You will be responsible for supporting customers across various channels, from prospects...
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Customer Experience Professional
1 week ago
Manchester, United Kingdom IRIS Software Group Full timeAbout the RoleAs a Customer Experience Executive at IRIS Software Group, you will play a key role in delivering top-quality customer experiences, leading the way for best practices to maximize the value our customers get from Elements products and minimize churn.You will support customers across various channels - prospects, new customers, and existing...
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Customer Experience Ambassador
6 months ago
Manchester, United Kingdom MAG Full timeSummary Customer Experience Ambassador Based at Manchester Airport Part Time 20 hours per week Salary £14,628 including 17.5% Shift allowance Why MAG? Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the...
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Customer Experience Innovator
4 days ago
Manchester, United Kingdom JaJa Finance Ltd Full timeAmbitious Role at Jaja Finance LtdJaja Finance Ltd is a dynamic consumer finance business aiming to revolutionize the industry with innovative services. Since launching its digital credit card in 2018, the company has experienced rapid growth, acquiring a multi-£m credit card portfolio and partnering with Asda.This role requires an individual who can define...
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Customer Experience Officer
5 months ago
Manchester, United Kingdom Ascent Performance Group Ltd Full time**A bit about us...** We are part of the Irwin Mitchell Group, specialising in secured/unsecured debt recovery and litigation services. At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. As a Customer Experience Officer, you will assess customers...
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Customer Experience Executive
1 month ago
Manchester, United Kingdom IRIS Software Group Full timeYou'll play a key role in delivering top-quality calls for the Elements Customer Onboarding team, leading the way for best practices to maximize the value our customers get from Elements products and, in turn, minimizing churn. You'll support customers across various channels—prospects, new customers, and existing customers—to purchase or use Elements...