Senior Pensions Operations Manager

2 weeks ago


Manchester, United Kingdom Oliver James Full time
Senior Pensions Operations Manager Position
Oliver James is looking for a skilled Senior Pensions Operations Manager to support our BPA operations team in the North West. The ideal candidate will have a deep understanding of DB pensions operations and be able to advise on how to improve customer experience. This includes developing and implementing customer service processes, overseeing consumer duty regulations, and producing member communication templates. We are seeking someone with 3-5+ years of experience in a similar role, preferably with a background in DB pensions operations management. Key responsibilities include implementing a new customer journey for DB pension schemes and advising on how the business can improve its customer experience.

The salary for this position is approximately £60,000 per year based on industry standards for similar roles in the North West. Benefits include flexible working arrangements and opportunities for professional development and career advancement.

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